I hope someone can work with me directly, thank you.
I need to set a control so no one can reply to an entire list. My lists are served by Bluehost, but they tell me I have to deal with Mailman because you handle my basic mailing lists.
Yesterday I sent out an email to one of my lists, and someone replied, thinking it would just go to me, but it went to the whole group. The whole group then got embroiled in replies, comments, more replies, etc. All of this paralyzed my email, and I wasn't able to tell them to just stop. There are 622 on the list and when I tried to write to even one person, I rec'd an error message that I had exceeded the 750 per hour. Now a certain amount of them want to be unsubscribed, which is fine, but I need to make sure this doesn't happen again.
Please advise.
Thank you.
Gail
Gail Nunziata, Managing Director 802.254.1109
Brattleboro Arts Initiative & Latchis Corporation
50 Main Street Brattleboro VT 05301
<http://www.brattleboroarts.org> www.brattleboroarts.org <http://www.latchis.com> www.latchis.com
Preserving the Latchis - Promoting the Arts
Gail Nunziata wrote:
I hope someone can work with me directly, thank you.
I am going to refer you to the FAQ because your question is answered there in detail in the article at <http://wiki.list.org/x/3YA9>.
Please read that, and then if you have specific questions about anything you don't understand, post them here and someone will answer.
Yesterday I sent out an email to one of my lists, and someone replied, thinking it would just go to me, but it went to the whole group. The whole group then got embroiled in replies, comments, more replies, etc. All of this paralyzed my email, and I wasn't able to tell them to just stop. There are 622 on the list and when I tried to write to even one person, I rec'd an error message that I had exceeded the 750 per hour. Now a certain amount of them want to be unsubscribed, which is fine, but I need to make sure this doesn't happen again.
The first think you do when something like this breaks out is you go to the admin General Options page and scroll down to
Additional settings Emergency moderation of all list traffic.
and set that to Yes.
That stops the flood. Then you go to the "Tend to pending moderator requests" page and discard all the held messages.
Finally, you read the above referenced FAQ article and set up your list so members can't post.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Subject: [Mailman-Users] Please don't make me go to FAQ or lsit serv!!!
I hope someone can work with me directly, thank you.
I need to set a control so no one can reply to an entire list. My lists are served by Bluehost, but they tell me I have to deal with Mailman because you handle my basic mailing lists.
Yesterday I sent out an email to one of my lists, and someone replied, thinking it would just go to me, but it went to the whole group. The whole group then got embroiled in replies, comments, more replies, etc. All of this paralyzed my email, and I wasn't able to tell them to just stop. There are 622 on the list and when I tried to write to even one person, I rec'd an error message that I had exceeded the 750 per hour. Now a certain amount of them want to be unsubscribed, which is fine, but I need to make sure this doesn't happen again.
Please advise.
Thank you.
Gail
Hi Gail:
I assume your list is supposed to be an announcement only/newsletter list and not a discussion list. When something like that happens the first thing you want to do is set Emergency Moderation to on. Then you need to see all of your members' moderation bit to on on the membership management page. Finally you will want to go to privacy options -- sender filters, and make sure you have the following options set:
By default, should new list member postings be moderated? Yes Action to take when a moderated member posts to the list. Hold or if it is not a discussion list then to reject or discard. I prefer discard.
The error message you received about the 750 per hour is from your wonderful host, Bluehost. They throttle their mailservers (limit the amount of mail their users can send per hour) which makes any active mailman list problematic and refuses to give even basic support for the software that they include with their hosting services.
If Bluehost's policies and support becomes too problematic then check out our mailman service at http://mailmanhost.com. Please keep in mind that this was not the fault of Mailman but of your host and the way you had your list configured.
Brian Mailmanhost.com EMWD.com
participants (3)
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Brian Carpenter -
Gail Nunziata -
Mark Sapiro