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Hi all
I have a Mailman 2.1.27 installation on cPanel 76.0.7.
Today a subscriber of a list sent an empty email trying to unsubscribe. He addressed the message to the list address <listname@domain.com>, with the subject "unsubscribe", and else nothing. But instead of his unsubsciption being processed, Mailman sent a message to the kist owners telling us to approve or reject the message.
As a reason it was mentioned "message might contain mailman commands".
Of course, at the end of each list message a footer is added mentioning the <listname-requests@domain.com> address - but isn't it a standard alternative procedure to unsubscibe using the command in the subject field of an else empty message?
Is there anything I could do with the list configuration to correct the behaviour?
Thank you Christian
Christian F. Buser, Hohle Gasse 6, CH-5507 Mellingen (Switzerland)
Hilfe fuer Strassenkinder in Ghana: http://www.chance-for-children.org
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Hi
Am 07.12.18 um 14:06 schrieb Christian F Buser via Mailman-Users:
I have a Mailman 2.1.27 installation on cPanel 76.0.7.
Today a subscriber of a list sent an empty email trying to unsubscribe. He addressed the message to the list address <listname@domain.com>, with the subject "unsubscribe", and else nothing. But instead of his unsubsciption being processed, Mailman sent a message to the kist owners telling us to approve or reject the message.
As a reason it was mentioned "message might contain mailman commands".
Of course, at the end of each list message a footer is added mentioning the <listname-requests@domain.com> address - but isn't it a standard alternative procedure to unsubscibe using the command in the subject field of an else empty message?
No.
Is there anything I could do with the list configuration to correct the behaviour?
No, as the behaviour is correct. Your list owners could manually remove the user as requested.
Kind regards, Christian Mack
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On 12/7/18 5:06 AM, Christian F Buser via Mailman-Users wrote:
Today a subscriber of a list sent an empty email trying to unsubscribe. He addressed the message to the list address <listname@domain.com>, with the subject "unsubscribe", and else nothing. But instead of his unsubsciption being processed, Mailman sent a message to the kist owners telling us to approve or reject the message.
As a reason it was mentioned "message might contain mailman commands".
The message was held and the owners were notified because the list's web admin General Options -> administrivia setting is Yes. If it were No, the message would have been accepted as a post and delivered to the list members.
Of course, at the end of each list message a footer is added mentioning the <listname-requests@domain.com> address - but isn't it a standard alternative procedure to unsubscibe using the command in the subject field of an else empty message?
If such a message is sent to the listname-request address, it would be processed as an unsubscribe command.
Given that it was sent to the list posting address, when administrivia is Yes, the message is held so an owner/moderator can review it and take appropriate action.
Is there anything I could do with the list configuration to correct the behaviour?
The behavior you observed is exactly as intended. If administrivia is Yes, Mailman attempts to recognize messages with commands sent to the list rather than -request and hold them for owner/moderator action. Since it is not possible in all cases to determine the intent of the sender, it is better to have a human review the message than to have something that was not intended to be a command be processed as a command.
Mailman is doing the right thing.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (3)
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Christian F Buser
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mailman-admin
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Mark Sapiro