
External subscribing is not working thru either the web interface or the list-subscribe@hostname.org method. There is no confirmation message being sent... I can subscribe locally thru email, can manually add addresses thru the admin interface, and can even send/receive list mail from any already-subscribed address with no problem.
I've looked thru the FAQ, the FAQ wizard, searched this lists' archives the best I can, and still cannot find anything similar enough to suggest a problem/fix.
I'm using Mailman 2.1.6rc4, Exim 3 on Debian GNU/Linux 3.
Any help/suggestions would be greatly appreciated. Thanks.

rdembski@sbcglobal.net wrote:
External subscribing is not working thru either the web interface or the list-subscribe@hostname.org method. There is no confirmation message being sent... I can subscribe locally thru email, can manually add addresses thru the admin interface, and can even send/receive list mail from any already-subscribed address with no problem.
Can an external user post successfully?
If an internal user can successfully subscribe by e-mail, but an external user can't, I think it must be an Exim configuration issue.
Can internal users subscribe via the web and external users not? I can't offhand understand what might cause this.
I've looked thru the FAQ, the FAQ wizard, searched this lists' archives the best I can, and still cannot find anything similar enough to suggest a problem/fix.
I'm using Mailman 2.1.6rc4, Exim 3 on Debian GNU/Linux 3.
Have you looked at http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.019.htp
-- Mark Sapiro msapiro@value.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

--- Mark Sapiro msapiro@value.net wrote:
rdembski@sbcglobal.net wrote:
External subscribing is not working thru either the web interface or the list-subscribe@hostname.org method. There is no confirmation message being sent... I can subscribe locally thru email, can manually add addresses thru the admin interface,
and
can even send/receive list mail from any already-subscribed address with no problem.
Can an external user post successfully?
-- Yes, anyone already subscribed to the list can post. I've had to add all outside addresses manually through the administration pages.
If an internal user can successfully subscribe by e-mail, but an external user can't, I think it must be an Exim configuration issue.
-- When testing it out, I don't receive an "undeliverable"-type reply, so the message is being delivered. There's just no confirmation response at all... I'm looking into upgrading Exim to 4 with SSL. Perhaps that may make a difference, as it appears 3.x is not very well supported...?
Can internal users subscribe via the web and external users not? I can't offhand understand what might cause this.
-- Web subscribing does not work at all. No confirmation email is delivered, nor is an administrative accept request issued when I tried that route.
I've looked thru the FAQ, the FAQ wizard, searched this lists' archives the best I can, and still
cannot
find anything similar enough to suggest a
problem/fix.
I'm using Mailman 2.1.6rc4, Exim 3 on Debian
GNU/Linux
Have you looked at
http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq01.019.htp
-- Mark Sapiro msapiro@value.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

rdembski@sbcglobal.net wrote:
--- Mark Sapiro msapiro@value.net wrote:
Can an external user post successfully?
-- Yes, anyone already subscribed to the list can post. I've had to add all outside addresses manually through the administration pages.
If an internal user can successfully subscribe by e-mail, but an external user can't, I think it must be an Exim configuration issue.
-- When testing it out, I don't receive an "undeliverable"-type reply, so the message is being delivered. There's just no confirmation response at all... I'm looking into upgrading Exim to 4 with SSL. Perhaps that may make a difference, as it appears 3.x is not very well supported...?
So posting works which indicates Exim properly delivers posts to the wrapper. I don't know Exim, but it seems this should mean Exim will also handle '-subscribe', etc. e-mail at least if configured in accord with http://www.exim.org/howto/mailman.html, but note that the two documents there cover Mailman 2.0/Exim 3 and Mailman 2.1/Exim 4. For Mailman 2.1/Exim 3, you may need to interpolate between the two.
Upgrading to Exim 4 is probably a good idea.
In any case, check Exim logs to see that the request is properly piped to the Mailman wrapper.
Can internal users subscribe via the web and external users not? I can't offhand understand what might cause this.
-- Web subscribing does not work at all. No confirmation email is delivered, nor is an administrative accept request issued when I tried that route.
Does the rest of the web interface work? Did you edit the listinfo.html template? If so, you should be aware that the <MM-Subscribe-Form-Start> tag in the template comes 'too early' making it really easy to break the subscribe form when editing.
Also, look at the source html of the actual listinfo page to make sure the ACTION= URL in the FORM tag looks correct. If not, there may be issues with Defaults.py/mm_cfg.py things such as DEFAULT_URL_HOST, DEFAULT_EMAIL_HOST and add_virtualhost() and/or the list attributes host_name and web_page_url. See http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq04.029.htp for more info.
You might also look at http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq04.033.htp and try this minimal subscribe form to see if it works.
For both issues, check Mailman's logs for anything relevant. Particularly the 'subscribe', 'error', 'smtp' and if any the 'smtp-failure' logs.
-- Mark Sapiro msapiro@value.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (2)
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Mark Sapiro
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rdembski@sbcglobal.net