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Hi i run a mailman list and am having complaints from members because , for example an email is sent to the list at 0800 hrs and they are not receiving it until 2300hrs , the members all have different isp mailboxes from a variety of isp's , the message is hitting the server from the sender but is very erratic at getting to peoples inboxes , any ideas as to why , as the company i buy the list through say there are no issues with the list when quite clearly there are
Hope you can help
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- Stevenmark1975@aol.com wrote:
Hi i run a mailman list and am having complaints from members because , for example an email is sent to the list at 0800 hrs and they are not receiving it until 2300hrs , the members all have different isp mailboxes from a variety of isp's , the message is hitting the server from the sender but is very erratic at getting to peoples inboxes , any ideas as to why , as the company i buy the list through say there are no issues with the list when quite clearly there are
Without the mailserver's logs, this is hard to debug. The next time a message is delivered with a large delay, find out the message-id of that post to the list, and try asking the company running your list for you for the following details:
- The time the message with the given message id and the recipient who had a complaint entered the queue of that company's mail server.
- The time of all delivery attempts to the receivers mail server. If there is more than one attempt, they should provide you with the errors which prevented a successful delivery.
Since not all of your list's subscribers have problems receiving the mail in a timely manner I don't think this is a mailman problem at all.
Cheers Stefan
Stefan Förster http://www.incertum.net/ Public Key: 0xBBE2A9E9 Der Preis der Freiheit ist ewige Wachsamkeit!
participants (2)
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Stefan Förster
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Stevenmark1975@aol.com