Formatting problems with AOL subscribers

Hi,
I run an announcement-only mailing list with mailman, and some of my subscribers are having problems with the formatting of the text. Specifically AOL users.
What I'm sending is plain text with hard end-of-lines, and blank lines between paragraphs (rather like this email itself). The emails look as intended in my mail clients (Thunderbird and mutt), and in the web archive:
http://www.pearwood.info/pipermail/wossname/2015/000028.html
but AOL users say that they get a single block of text with no paragraphs. I'm not sure if that means that it just lacks the blank lines between paragraphs, or if it means that the entire post is converted to a single paragraph.
Has anyone else come across this? Do you know what is going on and is there anything I can do to fix it?
Thanks,
-- Steve

On 10/13/2015 06:42 PM, Steven D'Aprano wrote:
but AOL users say that they get a single block of text with no paragraphs. I'm not sure if that means that it just lacks the blank lines between paragraphs, or if it means that the entire post is converted to a single paragraph.
Friends don't let friends use AOL (or Yahoo).
OK, that's only a little bit facetious, but there is apparently an AOL formatting issue here. Using Thunderbird, I sent your post to an AOL account. Your original looked good as I received it from the mailman-users list. What I sent looked good in my sent folder. It also looked good in my Thunderbird inbox for my AOL account (IMAP).
When I looked at it in AOL's web client, it was garbled. The 'paragraph' structure with blank lines was there, but the paragraphs were rewrapped strangely. E.g your paragraph
but AOL users say that they get a single block of text with no paragraphs. I'm not sure if that means that it just lacks the blank lines between paragraphs, or if it means that the entire post is converted to a single paragraph.
renders in AOL's client as
but AOL users say that they get a single block of text with no paragraphs. I'm not sure if that means that it just lacks the blank lines between paragraphs, or if it means that the entire post is converted to a single paragraph.
So, I don't see exactly what your users report, but I do see anomalous rendering.
Bottom line is this is an AOL issue. Possibly sending without the hard returns except at paragraph breaks would help. I just tried that, and it's better, but there are still extraneous line breaks after 'but' in the above paragraph and after 'Has anyone' in the subsequent paragraph.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

In a message of Wed, 14 Oct 2015 12:42:22 +1100, "Steven D'Aprano" writes:
Hi,
I run an announcement-only mailing list with mailman, and some of my subscribers are having problems with the formatting of the text. Specifically AOL users.
This could be an outlook 10 problem not an AOL one. http://blog.beezix.com/2012/03/16/outlook-2010-give-me-back-my-plain-text-li...
participants (3)
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Laura Creighton
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Mark Sapiro
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Steven D'Aprano