
We have been using Mailman software for almost 6 years now without much of a problem. Occasionally, some of our subscribers complain that they do not receive mails from the mailman list. What I have been doing as a list moderator in such situations is, deleting the existing id of such a user and re-create the same id. Many-a-times this solution has worked. However, it doesn't work for particular user. I have re-created the id for this user at least 5 times but still the user in question doesn't get mailman mails. what do u think could be the problem. we are using 2.1.3, which quite out-dated as compared to the latest version, 2.1.8 I will be upgrading the version shortly.
Many thanks,
- Francis

At 6:54 PM +0530 2006-09-01, Francis Jayakanth wrote:
What's in the Mailman logs? What's in the MTA logs? Can you get the MTA logs from the other side, and then compare that to your MTA logs?
We've got some instructions in the FAQ that should help you track down e-mail delivery problems. Have you searched the FAQ for "troubleshooting"?
-- Brad Knowles, <brad@stop.mail-abuse.org>
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
Founding Individual Sponsor of LOPSA. See <http://www.lopsa.org/>.

Francis Jayakanth wrote:
I don't know why this would make a difference unless delivery was disabled for that user and deleting and recreating had the effect of enabling delivery.
The user or her/his ISP could be filtering or blocking the mail from your mailman installation based on any number of factors. Can you successfully send non-Mailman mail to this user from the same domain as Mailman sends from?
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

At 6:54 PM +0530 2006-09-01, Francis Jayakanth wrote:
What's in the Mailman logs? What's in the MTA logs? Can you get the MTA logs from the other side, and then compare that to your MTA logs?
We've got some instructions in the FAQ that should help you track down e-mail delivery problems. Have you searched the FAQ for "troubleshooting"?
-- Brad Knowles, <brad@stop.mail-abuse.org>
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
Founding Individual Sponsor of LOPSA. See <http://www.lopsa.org/>.

Francis Jayakanth wrote:
I don't know why this would make a difference unless delivery was disabled for that user and deleting and recreating had the effect of enabling delivery.
The user or her/his ISP could be filtering or blocking the mail from your mailman installation based on any number of factors. Can you successfully send non-Mailman mail to this user from the same domain as Mailman sends from?
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (4)
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Brad Knowles
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Francis Jayakanth
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Mark Sapiro
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Patrick Bogen