Help needed, mailing list deleted!
Hi all,
Some hacker has deleted our mailing list using backdoor shell spyware. I expected my service provider would retrieve the list by restoring full backup. they restored the data, but mailing list is still not there! Now, is there anyway to get it back? or we have to create new mailing list. Since the above incidence is very shocking and disturbing for me and our subscribers, I would anticipate any ultimate and best possible solutions from you experts on this board.
Regards,
Amit Bhatt
On Fri, May 11, 2012 at 1:20 PM, Amit Bhatt misterbhatt@gmail.com wrote:
Hi all,
Some hacker has deleted our mailing list using backdoor shell spyware. I expected my service provider would retrieve the list by restoring full backup. they restored the data, but mailing list is still not there! Now, is there anyway to get it back? or we have to create new mailing list.
Do you have shell (and root/sudo) access to the server? Or are you limited to cpanel?
Amit Bhatt wrote:
Some hacker has deleted our mailing list using backdoor shell spyware. I expected my service provider would retrieve the list by restoring full backup. they restored the data, but mailing list is still not there!
The list settings, membership, etc. are all in the lists/LISTNAME/config.pck file. Was that restored?
Since the above incidence is very shocking and disturbing for me and our subscribers, I would anticipate any ultimate and best possible solutions from you experts on this board.
We always try to do our best with any issue whether it's easy or hard and whether it affects many people or only a few.
That said, your service provider is in a much better position to help you with this than we are.
-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
After Giving a hard effort, the mailing list is restored by restoring the backup, but now the issue is with our archive. Users are facing an error 404 page not found while trying to access public archive. Alternatively, when I set a private archive option from the admin interface, the archive is viewable to me, but it is asking other users to enter login and password. Users are doing this but it is still not opening.
Please let me know how to make public archive accessible and how one can view the private archive by entering login iD and password.
Thanks,
Amit Bhatt ----- Original Message ----- From: "Mark Sapiro" mark@msapiro.net To: "Amit Bhatt" misterbhatt@gmail.com; Mailman-Users@python.org Sent: Saturday, May 12, 2012 12:50 AM Subject: Re: [Mailman-Users] Help needed, mailing list deleted!
Amit Bhatt wrote:
Some hacker has deleted our mailing list using backdoor shell spyware. I expected my service provider would retrieve the list by restoring full backup. they restored the data, but mailing list is still not there!
The list settings, membership, etc. are all in the lists/LISTNAME/config.pck file. Was that restored?
Since the above incidence is very shocking and disturbing for me and our subscribers, I would anticipate any ultimate and best possible solutions from you experts on this board.
We always try to do our best with any issue whether it's easy or hard and whether it affects many people or only a few.
That said, your service provider is in a much better position to help you with this than we are.
-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
Amit Bhatt wrote:
Please let me know how to make public archive accessible and how one can view the private archive by entering login iD and password.
To fix the public archive problem, there are two possibilities.
There is some problem with the archives/public/ structure. Either there is no archives/public directory, or its group is not Mailman's group or its mode is not 2775 or itts contents is not just symlinks from LISTNAME to archives/public/LISTNAME. If that is the case, fix it.
There is some problem with the Alias /pipermail/ directive in the web server. See http://www.gnu.org/software/mailman/mailman-install/node10.html.
If you can log in to the private page and see the archives, but the users can't using their list email address and password, I suspect user error.
-- Mark Sapiro mark@msapiro.net The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (3)
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Amit Bhatt
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David
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Mark Sapiro