Mailman 2.1.12 can't accept email from Thunerbird 3.1.4 help!

For some reason a very recent update to Thunderbird 3.1.4 email has suddenly stopped the Mailman 2.1.12 account, that I administer, from accepting my messages.
I can send to this Mailman account from non-Tbird email software.
Help needed badly.
Thanks, Wilby
-- View this message in context: http://old.nabble.com/Mailman-2.1.12-can%27t-accept-email-from-Thunerbird-3.... Sent from the Mailman - Users mailing list archive at Nabble.com.

wilby wrote:
Exactly what happens when you send a post from T-bird. If it bounces or if Mailman rejects it, what does the bounce/rejection message say?
If it is held for approval, what does the admindb interface say is the reason?
If it just disappears, and you have access to the server's logs, what does the MTA log and Mailman's vette log say, and if you don't have access to those logs, ask the server admins or the hosting provider.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

Mark Sapiro-3 wrote:
wilby wrote:
For some reason a very recent update to Thunderbird 3.1.4 email has
suddenly
-- View this message in context: http://old.nabble.com/Mailman-2.1.12-can%27t-accept-email-from-Thunerbird-3.... Sent from the Mailman - Users mailing list archive at Nabble.com.

wilby wrote:
So you are relying on pre-approving the post, and since it is not properly pre-approved (T-Bird's fault somehow) it is rejected, presumably per your list settings.
I tried a message with the approve: pw on the second line, leaving the first line blank. This did ge in the archive, but didn't get sent.
If it got to the archive, it reached the list and should have been sent. The only reason it wouldn't have been sent is an error in outgoing message processing or OutgoingRunner not running. If other mail is being sent from Mailman, the problem is not that OutgoingRunner is not running, so it would have to be an exception in outgoing message processing which can only be diagnosed with information from Mailman's error log.
One thing you can do is set T-Bird to allow you to add the Approved: pw as an actual header. To do this, in T-Bird go to Tools -> Options -> Advanced -> Config Editor and set mail.compose.other.header to the string "Approved" (or "Approve" if you prefer) without the quotes. Then, when composing a message, the button that sets To:, Cc:, Bcc:, etc for an address will have an Approved: choice and you can chose Approved and enter the pw on that line.
Beyond that, this is a T-Bird issue, and I don't know how to fix it except that I use T-Bird 3.1.4 sometimes, and I have used most prior versions of T-Bird, and I can't recall ever seeing T-Bird "space stuff" the first line of a message. Do you have any plug-ins that might be doing this?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

Mark Sapiro-3 wrote:
Hi Mark:
Thank you for this information, I'd probably never would have figured this out myself. Your suggestion to add an "Approved" option in the header is exactly the solution to my problem. It worked the very first time I tried it. If it was later in the day I'd probably be sipping a cool beer.
Peace,
Wilby
PS: A T-Bird forum user told me that the next TB version, 3.1.5, has fixed this leading blank space issue. Now I don't really care if they have or not.
-- View this message in context: http://old.nabble.com/Mailman-2.1.12-can%27t-accept-email-from-Thunerbird-3.... Sent from the Mailman - Users mailing list archive at Nabble.com.

wilby wrote:
Exactly what happens when you send a post from T-bird. If it bounces or if Mailman rejects it, what does the bounce/rejection message say?
If it is held for approval, what does the admindb interface say is the reason?
If it just disappears, and you have access to the server's logs, what does the MTA log and Mailman's vette log say, and if you don't have access to those logs, ask the server admins or the hosting provider.
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

Mark Sapiro-3 wrote:
wilby wrote:
For some reason a very recent update to Thunderbird 3.1.4 email has
suddenly
-- View this message in context: http://old.nabble.com/Mailman-2.1.12-can%27t-accept-email-from-Thunerbird-3.... Sent from the Mailman - Users mailing list archive at Nabble.com.

wilby wrote:
So you are relying on pre-approving the post, and since it is not properly pre-approved (T-Bird's fault somehow) it is rejected, presumably per your list settings.
I tried a message with the approve: pw on the second line, leaving the first line blank. This did ge in the archive, but didn't get sent.
If it got to the archive, it reached the list and should have been sent. The only reason it wouldn't have been sent is an error in outgoing message processing or OutgoingRunner not running. If other mail is being sent from Mailman, the problem is not that OutgoingRunner is not running, so it would have to be an exception in outgoing message processing which can only be diagnosed with information from Mailman's error log.
One thing you can do is set T-Bird to allow you to add the Approved: pw as an actual header. To do this, in T-Bird go to Tools -> Options -> Advanced -> Config Editor and set mail.compose.other.header to the string "Approved" (or "Approve" if you prefer) without the quotes. Then, when composing a message, the button that sets To:, Cc:, Bcc:, etc for an address will have an Approved: choice and you can chose Approved and enter the pw on that line.
Beyond that, this is a T-Bird issue, and I don't know how to fix it except that I use T-Bird 3.1.4 sometimes, and I have used most prior versions of T-Bird, and I can't recall ever seeing T-Bird "space stuff" the first line of a message. Do you have any plug-ins that might be doing this?
-- Mark Sapiro <mark@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan

Mark Sapiro-3 wrote:
Hi Mark:
Thank you for this information, I'd probably never would have figured this out myself. Your suggestion to add an "Approved" option in the header is exactly the solution to my problem. It worked the very first time I tried it. If it was later in the day I'd probably be sipping a cool beer.
Peace,
Wilby
PS: A T-Bird forum user told me that the next TB version, 3.1.5, has fixed this leading blank space issue. Now I don't really care if they have or not.
-- View this message in context: http://old.nabble.com/Mailman-2.1.12-can%27t-accept-email-from-Thunerbird-3.... Sent from the Mailman - Users mailing list archive at Nabble.com.
participants (2)
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Mark Sapiro
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wilby