Re: [Mailman-Users] undelivered mail, but only to some
Responding to Mark Sapiro:
If the sendmail log says the post is sent to the user in question, Mailman delivered it to sendmail for the user, and it's not Mailman's problem.
I agree, it's not clear whether this is a sendmail or a Mailman
problem. However, I have never, AFAIK, failed to receive an email
from my provider's domain, unless that email originated from this
specific Mailman list. That seems suspicious, doesn't it? Of course,
I may be missing other emails that I am not aware of. Not getting
something you did not know to expect is not an easy problem to trap.
Since I now know that I am not receiving all emails from this list,
possibly the problem is common but not often detected because the
severity varies, list by list.
Mailman's 'smtp' log. This will tell you how many recipients the post was sent to.
My provider has checked Mailman's smtp log. It shows emails were sent
to all subscribers.
Also check if the list is personalized. You may not even have personalization options on your Non-digest options page which means that OWNERS_CAN_ENABLE_PERSONALIZATION is not set to Yes in mm_cfg.py and delivery is almost certainly not personailzed.
I'm not certain, but I think this answers your question: the list
does have digest options available to the users.
Check the settings of VERP_DELIVERY_INTERVAL and SMTP_MAX_RCPTS if any in mm_cfg.py
I looked, there are no settings for these in Mailman/mm_cfg.py. There
don't appear to be any site-specific settings here.
You should also see this in the sendmail log, i.e. that the mail was delivered to sendmail in one transaction.
The provider has given me sendmail logs that I have analyzed. I was
able to identify entries in the sendmail log that correspond with
mailing list transmissions that were not received by the subscriber
(me).
Sendmail claims it sent the mail to the users who didn't get it. I recognize the symptoms say that Mailman is somehow involved, but I don't see how.
I recognize the difficulty of this particular problem.
Thanks, Alan
D. Alan Stewart wrote:
Sendmail claims it sent the mail to the users who didn't get it. I recognize the symptoms say that Mailman is somehow involved, but I don't see how.
I recognize the difficulty of this particular problem.
I still stand by my assessment that in your case, Mailman is sending the mail to the MTA, and the MTA is sending it on, and the loss must occur downstream from there. That said, it is entirely possible that the mail is lost/discarded because of something Mailman-specific in the message. Things which could cause this problem might include the listname-bounces@example.com envelope sender (can the domain of this address be looked up in DNS?) or some Mailman specific header.
BTW, is bounce processing enabled for the list, and are there any entries in Mailman's 'bounce' log for the recipients missing posts? At least for debugging this, bounce_processing should be Yes and so should bounce_unrecognized_goes_to_list_owner and bounce_notify_owner_on_disable.
-- Mark Sapiro <msapiro@value.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan
participants (2)
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D. Alan Stewart
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Mark Sapiro