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Other ccs: Pycon-mobile-guide

Evan Bremb

Evan Bremble (Guidebook)

May 9, 1:32 PM PDT

Ewa, 

Great to hear your all set here! I’m going to mark this ticket as “closed” (for organizational purposes). Should you need any further assistance, don’t hesitate to reach out, and our team will be happy to help!

Also, in about an hour, you’ll receive a survey asking you to rate my service. If you have a spare moment, I’d love to hear your feedback; our team thrives on user comments, and we’re always looking to improve the Guidebook experience.

Thanks so much, and have a terrific rest of your day!

Cheers,

Evan Bremble
Senior Customer Service Representative
Raleigh, NC Office

Ewa Jodlow

Ewa Jodlowska

May 9, 12:37 PM PDT

Thanks, Evan. I have approved it.

Best regards,

Ewa
Director of Operations
Python Software Foundation
Cell: 415-319-5237

Evan Bremb

Evan Bremble (Guidebook)

May 9, 12:11 PM PDT

Ewa, 

Hello, thanks for reaching out to support! I'm happy to help out with this. This support article shows of the process (In section 2 E): https://support.guidebook.com/hc/en-us/articles/205125470#pending You should have an organization drop down with a "Pending Guides" option that allows this. Please let me know if I can assist with anything else! 

Cheers,

Evan Bremble
Senior Customer Service Representative
Raleigh, NC Office

Ewa Jodlow

Ewa Jodlowska

May 9, 12:09 PM PDT

Hey Gulnaar -

This morning I put the guide into queue for publishing. Later I received this email. When I log back into Builder, I do not see a place where I can approve the publishing. Can you point me in the right direction?

Best regards,

Ewa
Director of Operations
Python Software Foundation
Cell: 415-319-5237

---------- Forwarded message ----------
From: <guidebot@guidebook.com>
Date: Tue, May 9, 2017 at 9:07 AM
Subject: Guide -- Pending Approval: PyCon 2017
To: ewa@python.org

Guide pending approval

As an organization administrator, you can approve the guides in your organization when they're ready to be published! The PyCon 2017 (https://builder.guidebook.com#/guides/93657/) guide is now pending approval. Please sign into Builder (https://builder.guidebook.com/) to approve this guide.

Check out our rubric (https://s3.amazonaws.com/media.guidebook.com/assets/marketing/customer-success/PendingGuideReviewRubric.pdf) for qualities of great guides to look for when reviewing guides!

Forgot how to approve a guide? (https://support.guidebook.com/hc/en-us/articles/205125470#pending)

If you have any questions or feel you have received this message in error, please contact us at support@guidebook.com or (650) 319-7233.

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