Hey Sean - We did have content management help in the past. I will reach out to Christian. Best regards, Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 On Mon, Mar 20, 2017 at 5:50 PM, Sean Coonce wrote:

Great! I just peeked in SalesForce and Builder and you guys should be good to go. The premium guide credit has been assigned to the PyCon Organization and you guys can start building right away.

*Next Steps: *

1. Log into builder.guidebook.com with whatever credentials you had from last year. 2. Switch contexts from that personal account into your Org. 3. Start creating the PyCon 2017 guide (remember to do this within the Org). 4. Go ahead and publish it using the credit that's in your account.

I forget if you also had "Professional Guide Building Services" coupled with this agreement. If so, reach out to Christian Stump (one of our Customer Success Associates who helped you last time) and coordinate content management with him.

Hit back if you have any questions!

[image: Inline image 1] f

On Mon, Mar 20, 2017 at 3:40 PM, Ewa Jodlowska wrote:

...

Hi Sean -

Is now a good time to get started on our Guidebook for 2017?

We would like to use the same email address as last year: pycon-mobile-guide@python.org. This way all involved will get the notifications.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

Hi Ewa! Hope all is well! We actually haven't yet received an intro from our sales team for PyCon 2017. I would recommend reaching out to your sales Account Executive or Account Manager so they can't ensure each step in the client handoff process in completed. *Christian Stump* Sr. Customer Success Associate GUIDEBOOK *2017 Stevie Winner for Sales & Customer Service* This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. On Mon, Mar 27, 2017 at 8:30 AM, Ewa Jodlowska wrote:

Hi Christian -

We are beginning to work on our guidebook app for PyCon 2017. Sean suggested we reach out to you to get a customer associate assigned to our project. Can you help us with that?

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

---------- Forwarded message ---------- From: Sean Coonce Date: Mon, Mar 20, 2017 at 5:50 PM Subject: Re: PyCon 2017 Guidebook To: Ewa Jodlowska Cc: Pycon-mobile-guide

Great! I just peeked in SalesForce and Builder and you guys should be good to go. The premium guide credit has been assigned to the PyCon Organization and you guys can start building right away.

*Next Steps: *

1. Log into builder.guidebook.com with whatever credentials you had from last year. 2. Switch contexts from that personal account into your Org. 3. Start creating the PyCon 2017 guide (remember to do this within the Org). 4. Go ahead and publish it using the credit that's in your account.

I forget if you also had "Professional Guide Building Services" coupled with this agreement. If so, reach out to Christian Stump (one of our Customer Success Associates who helped you last time) and coordinate content management with him.

Hit back if you have any questions!

[image: Inline image 1] f

On Mon, Mar 20, 2017 at 3:40 PM, Ewa Jodlowska wrote:

...

Hi Sean -

Is now a good time to get started on our Guidebook for 2017?

We would like to use the same email address as last year: pycon-mobile-guide@python.org. This way all involved will get the notifications.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

Thx for the heads up. I'm reaching out to our CSA team to get a better sense of their process and to let them know that you guys are ready to start building. On Mon, Mar 27, 2017 at 8:49 AM, Ewa Jodlowska wrote:

Hey Sean -

I reached out to Christian and he says that they haven't yet received an intro from your sales team for PyCon 2017.

If it helps, last year we worked with Carmen Kuncz.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

On Mon, Mar 20, 2017 at 5:50 PM, Sean Coonce wrote:

...

Great! I just peeked in SalesForce and Builder and you guys should be good to go. The premium guide credit has been assigned to the PyCon Organization and you guys can start building right away.

*Next Steps: *

1. Log into builder.guidebook.com with whatever credentials you had from last year. 2. Switch contexts from that personal account into your Org. 3. Start creating the PyCon 2017 guide (remember to do this within the Org). 4. Go ahead and publish it using the credit that's in your account.

I forget if you also had "Professional Guide Building Services" coupled with this agreement. If so, reach out to Christian Stump (one of our Customer Success Associates who helped you last time) and coordinate content management with him.

Hit back if you have any questions!

[image: Inline image 1] f

On Mon, Mar 20, 2017 at 3:40 PM, Ewa Jodlowska wrote:

...

Hi Sean -

Is now a good time to get started on our Guidebook for 2017?

We would like to use the same email address as last year: pycon-mobile-guide@python.org. This way all involved will get the notifications.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

Hi Ewa, I just sent over an automated email introducing you to our Builders team -- someone will be in touch shortly to begin assisting you with your guide. Please let me know if you have any questions or need anything in the meantime! Thanks! On Mon, Mar 27, 2017 at 12:02 PM, Sean Coonce wrote:

*Ewa:* Connecting you with your AM, Katie Herrgesell who will handle the introduction + context to our Customer Success team.

*Katie:* Would you mind informing the CSAs that Ewa is ready to start building their PyCon 2017 guide (not created yet). A credit has been applied to the PyCon Organization in Builder https://builder.guidebook.com/#/staff/organizations/1974645/.

On Mon, Mar 27, 2017 at 8:55 AM, Sean Coonce wrote:

...

Thx for the heads up. I'm reaching out to our CSA team to get a better sense of their process and to let them know that you guys are ready to start building.

On Mon, Mar 27, 2017 at 8:49 AM, Ewa Jodlowska wrote:

...

Hey Sean -

I reached out to Christian and he says that they haven't yet received an intro from your sales team for PyCon 2017.

If it helps, last year we worked with Carmen Kuncz.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

On Mon, Mar 20, 2017 at 5:50 PM, Sean Coonce wrote:

...

Great! I just peeked in SalesForce and Builder and you guys should be good to go. The premium guide credit has been assigned to the PyCon Organization and you guys can start building right away.

*Next Steps: *

1. Log into builder.guidebook.com with whatever credentials you had from last year. 2. Switch contexts from that personal account into your Org. 3. Start creating the PyCon 2017 guide (remember to do this within the Org). 4. Go ahead and publish it using the credit that's in your account.

I forget if you also had "Professional Guide Building Services" coupled with this agreement. If so, reach out to Christian Stump (one of our Customer Success Associates who helped you last time) and coordinate content management with him.

Hit back if you have any questions!

[image: Inline image 1] f

On Mon, Mar 20, 2017 at 3:40 PM, Ewa Jodlowska wrote:

...

Hi Sean -

Is now a good time to get started on our Guidebook for 2017?

We would like to use the same email address as last year: pycon-mobile-guide@python.org. This way all involved will get the notifications.

Best regards,

Ewa Director of Operations Python Software Foundation Cell: 415-319-5237 <(415)%20319-5237>

-- Katie Herrgesell Sr. Corporate Account Manager Office: 650.319.7233 ext 126 Mobile: 216.570.0531 www.guidebook.com