bpo email problems - Is there someone in the infra boat?

Hello,
In the end of 2019 I've reported an issue where all b.p.o notifications would get into my spam folder (apparently because my ISP's mail server marks them as suspicious in the e-mail headers): https://github.com/python/psf-infra-meta/issues/16
Then since the beginning of 2020 I haven't been receiving b.p.o notifications anymore. Not even in my spam folder: https://github.com/python/psf-infra-meta/issues/54
I've never had a single response on those two issues. This means that I miss all messages that are being posted on issues for which I am in the nosy list, except in extremely rare cases when I visit an issue for unrelated reasons (I rarely find myself casually browsing the bug tracker these days).
I realize that e-mail delivery issues are not necessarily trivial. But at least I would hope that problems like this don't get completely ignored. Is there a way to get this sorted out?
Regards
Antoine.

(note - apparently the psf.org domain doesn't belong to the PSF - removing it from the cc list :-))
Le 28/02/2020 à 19:42, Antoine Pitrou a écrit :
Hello,
In the end of 2019 I've reported an issue where all b.p.o notifications would get into my spam folder (apparently because my ISP's mail server marks them as suspicious in the e-mail headers): https://github.com/python/psf-infra-meta/issues/16
Then since the beginning of 2020 I haven't been receiving b.p.o notifications anymore. Not even in my spam folder: https://github.com/python/psf-infra-meta/issues/54
I've never had a single response on those two issues. This means that I miss all messages that are being posted on issues for which I am in the nosy list, except in extremely rare cases when I visit an issue for unrelated reasons (I rarely find myself casually browsing the bug tracker these days).
I realize that e-mail delivery issues are not necessarily trivial. But at least I would hope that problems like this don't get completely ignored. Is there a way to get this sorted out?
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/Q... Code of Conduct: https://www.python.org/psf/codeofconduct/

I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
On Fri, Feb 28, 2020 at 10:44 AM Antoine Pitrou <antoine@python.org> wrote:
(note - apparently the psf.org domain doesn't belong to the PSF - removing it from the cc list :-))
Le 28/02/2020 à 19:42, Antoine Pitrou a écrit :
Hello,
In the end of 2019 I've reported an issue where all b.p.o notifications would get into my spam folder (apparently because my ISP's mail server marks them as suspicious in the e-mail headers): https://github.com/python/psf-infra-meta/issues/16
Then since the beginning of 2020 I haven't been receiving b.p.o notifications anymore. Not even in my spam folder: https://github.com/python/psf-infra-meta/issues/54
I've never had a single response on those two issues. This means that I miss all messages that are being posted on issues for which I am in the nosy list, except in extremely rare cases when I visit an issue for unrelated reasons (I rarely find myself casually browsing the bug tracker these days).
I realize that e-mail delivery issues are not necessarily trivial. But at least I would hope that problems like this don't get completely ignored. Is there a way to get this sorted out?
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at
https://mail.python.org/archives/list/python-committers@python.org/message/Q...
Code of Conduct: https://www.python.org/psf/codeofconduct/
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/K... Code of Conduct: https://www.python.org/psf/codeofconduct/

Le 28/02/2020 à 19:56, Mariatta a écrit :
I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
I'm not sure it's the same issue (my problems started end of last year / this year, while Victor reported his issue in July 2019), but I forwarded the e-mail to infrastructure-staff anyway.
Thank you
Regards
Antoine.

The solution seems obvious: move to GitHub. :-)
On Fri, Feb 28, 2020 at 11:51 Antoine Pitrou <antoine@python.org> wrote:
Le 28/02/2020 à 19:56, Mariatta a écrit :
I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
I'm not sure it's the same issue (my problems started end of last year / this year, while Victor reported his issue in July 2019), but I forwarded the e-mail to infrastructure-staff anyway.
Thank you
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/6... Code of Conduct: https://www.python.org/psf/codeofconduct/
-- --Guido (mobile)

FYI I'm using a Gmail filter to ensure that emails coming from report@bugs.python.org are never marked as spam.
Victor
Le ven. 28 févr. 2020 à 20:51, Antoine Pitrou <antoine@python.org> a écrit :
Le 28/02/2020 à 19:56, Mariatta a écrit :
I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
I'm not sure it's the same issue (my problems started end of last year / this year, while Victor reported his issue in July 2019), but I forwarded the e-mail to infrastructure-staff anyway.
Thank you
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/6... Code of Conduct: https://www.python.org/psf/codeofconduct/
-- Night gathers, and now my watch begins. It shall not end until my death.

I've had to do this too in the past.
On Sat, Feb 29, 2020 at 4:33 PM Victor Stinner <vstinner@python.org> wrote:
FYI I'm using a Gmail filter to ensure that emails coming from report@bugs.python.org are never marked as spam.
Victor
Le ven. 28 févr. 2020 à 20:51, Antoine Pitrou <antoine@python.org> a écrit :
Le 28/02/2020 à 19:56, Mariatta a écrit :
I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
I'm not sure it's the same issue (my problems started end of last year / this year, while Victor reported his issue in July 2019), but I forwarded the e-mail to infrastructure-staff anyway.
Thank you
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at
https://mail.python.org/archives/list/python-committers@python.org/message/6...
Code of Conduct: https://www.python.org/psf/codeofconduct/
-- Night gathers, and now my watch begins. It shall not end until my death.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/Y... Code of Conduct: https://www.python.org/psf/codeofconduct/
-- --Guido van Rossum (python.org/~guido) *Pronouns: he/him **(why is my pronoun here?)* <http://feministing.com/2015/02/03/how-using-they-as-a-singular-pronoun-can-c...>

I don't use Gmail ;-)
Le 01/03/2020 à 01:33, Victor Stinner a écrit :
FYI I'm using a Gmail filter to ensure that emails coming from report@bugs.python.org are never marked as spam.
Victor
Le ven. 28 févr. 2020 à 20:51, Antoine Pitrou <antoine@python.org> a écrit :
Le 28/02/2020 à 19:56, Mariatta a écrit :
I think this is same issue as https://github.com/python/bugs.python.org/issues/38
To get in touch with infrastructure team, you can write to infrastructure-staff at python dot org
I'm not sure it's the same issue (my problems started end of last year / this year, while Victor reported his issue in July 2019), but I forwarded the e-mail to infrastructure-staff anyway.
Thank you
Regards
Antoine.
python-committers mailing list -- python-committers@python.org To unsubscribe send an email to python-committers-leave@python.org https://mail.python.org/mailman3/lists/python-committers.python.org/ Message archived at https://mail.python.org/archives/list/python-committers@python.org/message/6... Code of Conduct: https://www.python.org/psf/codeofconduct/
participants (4)
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Antoine Pitrou
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Guido van Rossum
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Mariatta
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Victor Stinner