Not receiving bug tracker emails
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For the last ~36 hours I have stopped receiving emails for messages posted in the bug tracker. Is anyone else having this problem? Has anything changed recently? I have had it set to send to my gmail.com address since the beginning. At the moment the last bug message email is <https://bugs.python.org/issue19959#msg262569> with “Date: Mon, 28 Mar 2016 12:19:49 +0000”. I have checked spam and they are not going there. Earlier this year I had to set up a rule to avoid lots of tracker emails suddenly going to spam. I suspect there was something about the emails that Google doesn’t like (though I don’t understand the technical details). Maybe this has recently gotten worse at the Google end?
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On Wed, 30 Mar 2016 08:08:59 +0300, Serhiy Storchaka <storchaka@gmail.com> wrote:
Anyone know how to find out what changed from Google's POV? As far as we know nothing changed at the bugs end, but it is certainly possible that something did change in the hosting infrastructure without our knowledge. Knowing what is setting google off would help track it down, if so...or perhaps something changed at the google end, in which case we *really* need to know what. --David
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On 30 March 2016 at 13:30, R. David Murray <rdmurray@bitdance.com> wrote:
My only guess is that Google decided to get stricter regarding something mentioned in <http://psf.upfronthosting.co.za/roundup/meta/issue562>, maybe something in its sending guidelines. Perhaps to do with IPv6 DNS <http://psf.upfronthosting.co.za/roundup/meta/issue568>. FYI I am now working around the problem for myself by pointing my bugs.python.org account at a Yahoo email address, and setting up Yahoo to forward all emails to my G Mail address.
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This is probably the wrong place to be posting as there's an issue tracker for the issue tracker. Anyways this might be a solution: http://psf.upfronthosting.co.za/roundup/meta/issue568 On Sat, Apr 2, 2016, 00:54 Victor Stinner <victor.stinner@gmail.com> wrote:
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On 3/29/2016 7:30 PM, Martin Panter wrote:
My udel dot edu account is handled by google. I am also not getting anything at all, not even in spam, since at least 3/31 when I was added to https://bugs.python.org/issue26673 I only discovered it in the Friday weekly New Issues report. More emails were missing on Friday. The problem continues. I just added a question to https://bugs.python.org/issue19944 and got nothing.
Since at least last summer, Rietveld reviews have consistently gone to Junk. Normal tracker emails sometimes went to Inbox, sometimes to Junk. Since normal emails (but not reviews, unfortunately) are tagged in the subject line, I added a rule to Thunderbird to move tracker email to Inbox when I open Junk. This is no longer happening at they do not even get to Junk. I tried changing my tracker email to verizon.net and posted a message on on issue where I am the only nosy person. After half an hour, nothing. I am not surprised as Verizon rarely delivers anything it considers junk. I had this confirmed by a game site that said that its emails are deleted unless one contacts Verizon to whitelist their site. I will see if I can again find the page to do that. I do get checkins and core-mentorship mail. I have not seen anything on core-developers since the discussion of new commits privileges a month ago. -- Terry Jan Reedy
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On Mon, 4 Apr 2016 at 14:05 Terry Reedy <tjreedy@udel.edu> wrote:
I have reached out to Upfront -- our Roundup host -- to see if the fix proposed in http://psf.upfronthosting.co.za/roundup/meta/issue568 will solve the issue to make sure this gets resolved. When I know something I will post here.
Do you mean python-committers? I don't know of any core-developers mailing list. If you do mean python-committers just let me know and I will see what address you're subscribed under.
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On 4/4/2016 5:05 PM, Terry Reedy wrote: Since a few days, I am getting bug tracker emails again, in my Inbox. I just got a Rietveld review in the Inbox and I believe it went there directly instead of first to Junk. Thank you to whoever made the improvements. -- Terry Jan Reedy
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Glad it's working again! And it was a combination or R. David Murray, Ezio Melotti, Mark Mangoba ( http://pyfound.blogspot.com/2016/04/the-psf-has-hired-it-manager.html in case you don't know who Mark is), and myself along with Upfront (b.p.o hosting provider). On Tue, 12 Apr 2016 at 21:40 Terry Reedy <tjreedy@udel.edu> wrote:
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On 14 April 2016 at 08:51, Serhiy Storchaka <storchaka@gmail.com> wrote:
FWIW I set up the following filter in Gmail for Rietveld reviews: Matches: http://bugs.python.org/review Do this: Never send it to Spam I suspect it helps, but occasionally I think stuff still goes to spam. (Just don’t tell this secret rule to actual spammers :)
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On 14.04.16 13:33, Martin Panter wrote:
Thank you and Victor for this advise. But this filter is not quite robust, for example it will cause this mail to be moved to the folder for Rietveld reviews. I was going to try a different approach, append "+py" to my address for the tracker, as in your address.
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2016-04-14 13:01 GMT+02:00 Serhiy Storchaka <storchaka@gmail.com>:
But this filter is not quite robust, for example it will cause this mail to be moved to the folder for Rietveld reviews.
Right, it's just a workaround since I'm unable to fix the root cause (emails marked as spam which looks like a configuration issue in the SMTP server.)
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On Wed, 30 Mar 2016 08:08:59 +0300, Serhiy Storchaka <storchaka@gmail.com> wrote:
Anyone know how to find out what changed from Google's POV? As far as we know nothing changed at the bugs end, but it is certainly possible that something did change in the hosting infrastructure without our knowledge. Knowing what is setting google off would help track it down, if so...or perhaps something changed at the google end, in which case we *really* need to know what. --David
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On 30 March 2016 at 13:30, R. David Murray <rdmurray@bitdance.com> wrote:
My only guess is that Google decided to get stricter regarding something mentioned in <http://psf.upfronthosting.co.za/roundup/meta/issue562>, maybe something in its sending guidelines. Perhaps to do with IPv6 DNS <http://psf.upfronthosting.co.za/roundup/meta/issue568>. FYI I am now working around the problem for myself by pointing my bugs.python.org account at a Yahoo email address, and setting up Yahoo to forward all emails to my G Mail address.
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This is probably the wrong place to be posting as there's an issue tracker for the issue tracker. Anyways this might be a solution: http://psf.upfronthosting.co.za/roundup/meta/issue568 On Sat, Apr 2, 2016, 00:54 Victor Stinner <victor.stinner@gmail.com> wrote:
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On 3/29/2016 7:30 PM, Martin Panter wrote:
My udel dot edu account is handled by google. I am also not getting anything at all, not even in spam, since at least 3/31 when I was added to https://bugs.python.org/issue26673 I only discovered it in the Friday weekly New Issues report. More emails were missing on Friday. The problem continues. I just added a question to https://bugs.python.org/issue19944 and got nothing.
Since at least last summer, Rietveld reviews have consistently gone to Junk. Normal tracker emails sometimes went to Inbox, sometimes to Junk. Since normal emails (but not reviews, unfortunately) are tagged in the subject line, I added a rule to Thunderbird to move tracker email to Inbox when I open Junk. This is no longer happening at they do not even get to Junk. I tried changing my tracker email to verizon.net and posted a message on on issue where I am the only nosy person. After half an hour, nothing. I am not surprised as Verizon rarely delivers anything it considers junk. I had this confirmed by a game site that said that its emails are deleted unless one contacts Verizon to whitelist their site. I will see if I can again find the page to do that. I do get checkins and core-mentorship mail. I have not seen anything on core-developers since the discussion of new commits privileges a month ago. -- Terry Jan Reedy
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On Mon, 4 Apr 2016 at 14:05 Terry Reedy <tjreedy@udel.edu> wrote:
I have reached out to Upfront -- our Roundup host -- to see if the fix proposed in http://psf.upfronthosting.co.za/roundup/meta/issue568 will solve the issue to make sure this gets resolved. When I know something I will post here.
Do you mean python-committers? I don't know of any core-developers mailing list. If you do mean python-committers just let me know and I will see what address you're subscribed under.
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On 4/4/2016 5:05 PM, Terry Reedy wrote: Since a few days, I am getting bug tracker emails again, in my Inbox. I just got a Rietveld review in the Inbox and I believe it went there directly instead of first to Junk. Thank you to whoever made the improvements. -- Terry Jan Reedy
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Glad it's working again! And it was a combination or R. David Murray, Ezio Melotti, Mark Mangoba ( http://pyfound.blogspot.com/2016/04/the-psf-has-hired-it-manager.html in case you don't know who Mark is), and myself along with Upfront (b.p.o hosting provider). On Tue, 12 Apr 2016 at 21:40 Terry Reedy <tjreedy@udel.edu> wrote:
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On 14 April 2016 at 08:51, Serhiy Storchaka <storchaka@gmail.com> wrote:
FWIW I set up the following filter in Gmail for Rietveld reviews: Matches: http://bugs.python.org/review Do this: Never send it to Spam I suspect it helps, but occasionally I think stuff still goes to spam. (Just don’t tell this secret rule to actual spammers :)
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On 14.04.16 13:33, Martin Panter wrote:
Thank you and Victor for this advise. But this filter is not quite robust, for example it will cause this mail to be moved to the folder for Rietveld reviews. I was going to try a different approach, append "+py" to my address for the tracker, as in your address.
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2016-04-14 13:01 GMT+02:00 Serhiy Storchaka <storchaka@gmail.com>:
But this filter is not quite robust, for example it will cause this mail to be moved to the folder for Rietveld reviews.
Right, it's just a workaround since I'm unable to fix the root cause (emails marked as spam which looks like a configuration issue in the SMTP server.)
participants (6)
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Brett Cannon
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Martin Panter
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R. David Murray
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Serhiy Storchaka
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Terry Reedy
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Victor Stinner