Do windows 10 users, like windows 7 users need to install a SP before installing Python will work?
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10. Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/ instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/ I've tried them on both the Download Windows x86 web-based installer and Download Windows x86-64 web-based installer but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png I do not know how to help them now. Laura
On 07.12.2015 21:50, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/
instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/
I've tried them on both the Download Windows x86 web-based installer
and
Download Windows x86-64 web-based installer
but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png
I do not know how to help them now.
Have they already tried the regular installers (as opposed to the web installers) ? Cheers, -- Marc-Andre Lemburg eGenix.com Professional Python Services directly from the Experts (#1, Dec 07 2015)
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In a message of Mon, 07 Dec 2015 21:58:16 +0100, "M.-A. Lemburg" writes:
On 07.12.2015 21:50, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/
instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/
I've tried them on both the Download Windows x86 web-based installer
and
Download Windows x86-64 web-based installer
but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png
I do not know how to help them now.
Have they already tried the regular installers (as opposed to the web installers) ?
No. I really was hoping to not have to walk them through this one, as I don't have a windows machine and have never done it myself. (And my internet connection went away for several hours, so now they are likely asleep. As I should be.) Laura
On Mon, 7 Dec 2015 at 12:51 Laura Creighton <lac@openend.se> wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/
instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/
Reported at https://github.com/python/pythondotorg/issues/863
I've tried them on both the Download Windows x86 web-based installer
and
Download Windows x86-64 web-based installer
but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png
I do not know how to help them now.
Did they have any previous installations? I'm not aware of any specific version requirements. -Brett
Laura
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On 07Dec2015 1250, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/
instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/
There were a few web site glitches. I thought I saw Ned dealing with some earlier?
I've tried them on both the Download Windows x86 web-based installer
and
Download Windows x86-64 web-based installer
but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png
This means they've already installed it. What is the actual problem they're having?
I do not know how to help them now.
Laura
On 07Dec2015 1324, Steve Dower wrote:
On 07Dec2015 1250, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Not directly related to this thread, but I just pushed an update to the Windows installers for 3.5.1. (Should avoid people being confused when the py.exe launcher is removed on upgrade from 3.5.0.) There's a chance that people installing over the next 5-10 minutes will see issues. If anyone asks, just let them know to clear their download cache and redownload the installer. Apologies in advance for the extra support requests this will generate, and thank you to everyone who helps out by patiently dealing with them. Cheers, Steve P.S. Until the web site is updated, the new hashes and file sizes are: File MD5 Size python-3.5.1-webinstall.exe 6dfcc4012c96d84f0a83d00cfddf8bb8 937680 python-3.5.1.exe 4d6fdb5c3630cf60d457c9825f69b4d7 28743504 python-3.5.1-embed-win32.zip 6e783d8fd44570315d488b9a9881ff10 6023182 python-3.5.1-amd64-webinstall.exe 6a14ac8dfb70017c07b8f6cb622daa1a 963360 python-3.5.1-amd64.exe 863782d22a521d8ea9f3cf41db1e484d 29627072 python-3.5.1-embed-amd64.zip b07d15f515882452684e0551decad242 6832590 python351.chm cc3e73cbe2d71920483923b731710391 7719456
On 07Dec2015 1403, Steve Dower wrote:
On 07Dec2015 1324, Steve Dower wrote:
On 07Dec2015 1250, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Not directly related to this thread, but I just pushed an update to the Windows installers for 3.5.1. (Should avoid people being confused when the py.exe launcher is removed on upgrade from 3.5.0.)
To be clearer here, people won't be confused because the launcher will no longer be removed (though it might be *added*, but that's less confusing and easier to fix).
In a message of Mon, 07 Dec 2015 14:03:41 -0800, Steve Dower writes:
On 07Dec2015 1324, Steve Dower wrote:
On 07Dec2015 1250, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Not directly related to this thread, but I just pushed an update to the Windows installers for 3.5.1. (Should avoid people being confused when the py.exe launcher is removed on upgrade from 3.5.0.)
There's a chance that people installing over the next 5-10 minutes will see issues. If anyone asks, just let them know to clear their download cache and redownload the installer.
Apologies in advance for the extra support requests this will generate, and thank you to everyone who helps out by patiently dealing with them.
Cheers, Steve
I am happy to report that one of my outstanding problems was just fixed by this. It seems that without the launcher he could not find his Python. Many other people who just couldn't get things to work with Windows 10 and 3.5 report that 3.5.1 fixed things for them, once the download button started working for them. And one person, who was a clear member of the would-be scientific python community I just pointed at Anaconda Python and he reports happiness (which is good, because I never understood from his mail what his problem was in the first place.) I still have one who is having problems. We are working on a manual install and he is hitting this: https://bugs.python.org/issue25144 But, all in all, I can report a great increase in happiness in my corner of the world. Thank you and Congratulations. Laura
In a message of Mon, 07 Dec 2015 13:24:57 -0800, Steve Dower writes:
On 07Dec2015 1250, Laura Creighton wrote:
As webmaster, I am dealing with 3 unhappy would-be python users who have windows 10.
Right now their first problem is that when they click on the big yellow button here: https://www.python.org/downloads/
instead of getting a download of 3.5.1 they get a redirect to https://www.python.org/downloads/windows/
There were a few web site glitches. I thought I saw Ned dealing with some earlier?
I've tried them on both the Download Windows x86 web-based installer
and
Download Windows x86-64 web-based installer
but still no go, they get the Modify/Repair/Uninstall screen like: http://www2.openend.se/~lac/5796.2.png
This means they've already installed it. What is the actual problem they're having?
It is all they are getting. py -3.5 doesn't get them an interpreter. I haven't been able to get them to find a traceback, either. Laura
participants (4)
-
Brett Cannon -
Laura Creighton -
M.-A. Lemburg -
Steve Dower