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20 Dec
2017
20 Dec
'17
11:58 p.m.
On Wed, Dec 20, 2017 at 03:55:01PM -0500, Franklin? Lee wrote:
Wow, that's way too aggressive for this list.
Hair-trigger sensitivity to "aggressiveness" is itself a form of aggression, because it leads to unfair accusations of aggressiveness and other over-reactions, and forces people to "walk on eggshells" rather than say what they are actually thinking. Remember that tone of voice doesn't communicate well across email. You should always read email and give the writer the benefit of the doubt: "if I were face to face with this person, and could see relaxed posture and a smile, or hear a friendly tone of voice, would I still think this was aggressive?" -- Steve