_intel_fast_memset error - any ideas?

Hi, I'm trying to get skimage working on my university supercomputer. I'm sure I've had a previous version working - but unfortunately the supercomputer has been upgraded since then. I've installed via pip, but get the following error when I import threshold_otsu from skimage.filters: ImportError: /home/rtw1v07/.local/lib/python2.7/site-packages/skimage/filters/rank/generic_cy.so: undefined symbol: _intel_fast_memset I've reported this to the supercomputer support people, as I suspect it may be some sort of compiler issue - but they're taking ages to respond so I just wondered if anyone here might have any ideas. Does anyone have an idea as to where I should start looking? Cheers, Robin