Configuration:  Windows 7 Home Premium (64-bit)

                               Outlook 2010

                              SpamBayes 1.1a6

Starting from a clean system (no SpamBayes files or directories) and with Outlook not running, I install SpamBayes.  It installs fine.  I start Outlook, and get the SpamBayes add-on startup wizard (where it asks me about locations for good and bad messages, where to put questionable messages, etc.).  SpamBayes initializes properly:  I see it in the COM Add-ins list of Outlook, I see the SpamBayes toolbar, I can access the SpamBayes manager.

I stop Outlook.

I start Outlook.  SpamBayes does not initialize.  Instead I get a SpamBayes pop-up saying “There was an error initializing the SpamBayes addin.  Please re-start Outlook and try again.”.  Restarting Outlook does not help – I get the same pop-up.  Outlook still has SpamBayes listed as an active COM Add-in.  There is no SpamBayes error or log file generated.

Uninstalling and re-installing SpamBayes does not fix the problem.  When I do this, the very first time I start Outlook, I get the SpamBayes pop-up.

After some experimenting, I believe the problem is with the SpamBayes database files (default_bayes_database.db and default_message_database.db):

1. These files are not deleted when I uninstall SpamBayes.  On installation, they are not overwritten, but remain unchanged.

2. If I stop Outlook and manually delete these two files, when I start Outlook, SpamBayes initializes fine (I get the SpamBayes add-on startup wizard).

These files are located in “c:/users/<user id>/appdata/roaming/spambayes”.  I can’t see any problems with these files or the directory: Everybody has read/write/modify/execute permissions on everything.

Anybody have any suggestions I can try, or some more information I can supply?

Douglas Whitten

dewhitten@comcast.net