-
used spambayes (1.0.2?) and worked fine
-
upgraded to office (outlook inclusive) from
2002 to 2003
-
spambayes pulldown menu in outlook now ‘locked’
ie non-responsive
-
tried uninstall and reinstall with 1.0.4 =
no help
-
cannot manually remove spambayes pulldown
from outlook (can ‘hide’ but it is still outlook) >> when use
pull down at end of spambayes 2 option tabs to ‘add or remove buttons’
and hit customize (in an attempt to uncheck spambayes) I get the dreaded
Microsoft “Houston we have a problem” and it shuts down outlook
i.e. I cannot get far enough before outlook shuts down to de-select
spambayes. Any attempt to workaround using Tools > Customize in
Outlook produces the same result = as soon as you choose Customize outlook
error message and shutdown
-
Have completely uninstalled Office 2003
(std edition) and reinstalled and spambayes pulldown still there and inoperable
-
Have tried deleting DAT ( +/- program files
> user > spambayes > bin > outlook addin.dll) and deleted addin.dll
from something I saw in spambayes narrative = no help
-
I do run AVG antivirus in Outlook
Any ideas would be greatly appreciated
>> really like you product (particularly the free part). thanks
_________________________________
Drew F. Spring
214.269.1629 office
• 214.668.2830 cell