Karen> The Not Junk button disappeared from my screen. I have a Karen> customer going to junk mail and I don't know how to get him back Karen> to being acceptable. Karen, Check the FAQ to see if this is covered there: http://spambayes.sf.net/faq.html I think you should be able to visit your Junk folder and drag the messages from your customer back to your regular mail folder to reclassify them. What version of SpamBayes, Outlook and Windows are you using? -- Skip Montanaro - skip@pobox.com - http://www.smontanaro.net/