Hi guys Love your work! I've just installed Outlook 03 on a new machine with Windows XP SP2. MS Update has done its thing and Outlook & all the Office bits have the most current updates available. When I installed the SpamBayes plugin for Outlook, Outlook crashed repeatedly. I have followed all the advice in the troubleshooting but with no success. (I used SpamBayes on my previous system with the same environment as above and it worked perfectly every time, so I know what I should be seeing.) I thought there might be two possible causes: a conflict with another Add-in (MS PST backup) or perhaps the fact that my PST was set up from my last configuration to display the "spam rating" field in the inbox. So I uninstalled PST backup and SpamBayes, restarted & closed Outlook without errors, then reinstalled SpamBayes - no joy. I then did the same thing after removing the Spam Rating field from my inbox - this didn't make any difference either. I doubt the attached log files are going to tell you much, but I'd be grateful for any suggestions you might have for anything else I should try. Best regards Neil Hymans
Hi Neil,
I've just installed Outlook 03 on a new machine with Windows XP SP2...When I installed the SpamBayes plugin for Outlook, Outlook crashed repeatedly.
Have you tested the ram already? http://memtest86.com/ When nothing else makes sense, I find it's usually the memory. Before reinstalling again, make sure you completely empty all temp files. With SB uninstalled, you might also try changing the macro security settings to low, then re-installing. I'd try emptying the temp files and installing with normal macro security first, though. Regards, Shawn K. Hall http://12PointDesign.com/
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Neil Hymans- Technically Speaking -
Shawn K. Hall