Outlook 2003 Toolbar problem
Hello! Thanks for having such a great product! I just recently upgraded to Outlook 2003 and Spambayes is doing fine at moving junk and suspect junk to the right place. The toolbar, however, cannot be used. Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down. I've read a couple of threads of folks having the same problem, but I haven't found the thread with the solution. There is one, isn't there? Thanks! Danny Burk
Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down.
Have you tried the suggestions in the Troubleshooting Guide? =Tony.Meyer -- Please always include the list (spambayes at python.org) in your replies (reply-all), and please don't send me personal mail about SpamBayes. http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this.
Hi Tony: Yes I have. I've uninstalled, reinstalled, disabled and reinabled in Outlook. I've turned DEP on for all programs and put Outlook in as not being included. I'm open for trying anything else. Thanks! Danny Burk ----- Original Message ----- From: "Tony Meyer" <tameyer@ihug.co.nz> To: "Danny Burk" <dburkdburk@hotmail.com> Cc: <spambayes@python.org> Sent: Saturday, January 07, 2006 2:46 AM Subject: Re: [Spambayes] Outlook 2003 Toolbar problem
Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down.
Have you tried the suggestions in the Troubleshooting Guide?
=Tony.Meyer
-- Please always include the list (spambayes at python.org) in your replies (reply-all), and please don't send me personal mail about SpamBayes. http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this.
Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down.
Have you tried the suggestions in the Troubleshooting Guide?
Yes I have. I've uninstalled, reinstalled, disabled and reinabled in Outlook. I've turned DEP on for all programs and put Outlook in as not being included.
Did you try the toolbar specific suggestions, such as deleting outcmd.dat? What about doing a "Detect and Repair" on Outlook? =Tony.Meyer -- Please always include the list (spambayes at python.org) in your replies (reply-all), and please don't send me personal mail about SpamBayes. http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this.
Thanks for sticking with this. I can't find the thread talking about outcmd.dat, but I checked my drives to see if I have such a file and I don't. I ran detect & repair. The behavior is unchanged. More thoughts? ----- Original Message ----- From: "Tony Meyer" <tameyer@ihug.co.nz> To: "Danny Burk" <dburkdburk@hotmail.com> Cc: <spambayes@python.org> Sent: Saturday, January 07, 2006 9:23 PM Subject: Re: [Spambayes] Outlook 2003 Toolbar problem
Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down.
Have you tried the suggestions in the Troubleshooting Guide?
Yes I have. I've uninstalled, reinstalled, disabled and reinabled in Outlook. I've turned DEP on for all programs and put Outlook in as not being included.
Did you try the toolbar specific suggestions, such as deleting outcmd.dat? What about doing a "Detect and Repair" on Outlook?
=Tony.Meyer
-- Please always include the list (spambayes at python.org) in your replies (reply-all), and please don't send me personal mail about SpamBayes. http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this.
Hi Tony: I wondered whether you had any suggetions on what further steps I can take to get this wonderful product working again. To recap: I'm using: XP Professional SP2 Office 2003 SP2 SpamBayes 1.0.4 Outlook 2002 and SpamBayes were working wonderfully together. This problem seems to have been around from the very start of when I loaded Outlook 2003 (about 1 month ago). SpamBayes is still sorting messages (pretty accurately) in Outlook 2003, but when I click on anything in the SpamBayes toolbar, Outlook ends with a nice message asking me if I want to send a report to Microsoft. When Outlook reloads, if I had clicked on "Delete as Spam" or "Remove from Spam", whatever I clicked on worked for the highlighted messages (they were in fact reclassified). When I try to get into the SpamBayes menu (to retrain, for example), as soon as I click on "SpamBayes" on the toolbar, Outlook shuts down. I have uninstalled SpamBayes. I ran Detect and Repair on Outlook. I reinstalled SpamBayes. No change in the symptoms. I also changed the setting in DEP to "Turn on DEP for all programs and services except..." and then listed Outlook.exe as my only exception. After I rebooted, same result with Outlook and SpamBayes. Is there any additional information I can give you or anything else I should try? Thank you! Danny Burk ----- Original Message ----- From: "Tony Meyer" <tameyer@ihug.co.nz> To: "Danny Burk" <dburkdburk@hotmail.com> Cc: <spambayes@python.org> Sent: Saturday, January 07, 2006 9:23 PM Subject: Re: [Spambayes] Outlook 2003 Toolbar problem
Anytime I click on anything on the toolbar including the option to configure Spambayes, Outlook shuts down.
Have you tried the suggestions in the Troubleshooting Guide?
Yes I have. I've uninstalled, reinstalled, disabled and reinabled in Outlook. I've turned DEP on for all programs and put Outlook in as not being included.
Did you try the toolbar specific suggestions, such as deleting outcmd.dat? What about doing a "Detect and Repair" on Outlook?
=Tony.Meyer
-- Please always include the list (spambayes at python.org) in your replies (reply-all), and please don't send me personal mail about SpamBayes. http://www.massey.ac.nz/~tameyer/writing/reply_all.html explains this.
participants (2)
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Danny Burk -
Tony Meyer