Let me restate the problem (in an oversimplified way, sorry about that) - the ability for disparate systems scattered across the network to push messages to interested consumers distributed across the network in a (near) real-time fashion.

I thought about using chat clients (IRC, twisted.words or the like) for that purpose, so that... - all error "producers" can just send messages to an chat server - all interested users just start their chat client - different workflows (= different interested people) could just use different channels ("rooms") - someone who will handle a problem could just type "I'll handle that", avoiding several people jumping without knowing of each other - people who aren't at work don't get flooded with error mails (like we have it today) Perhaps one must enhance a chat software to handle special messages in a special way. Best regards, Henning Hraban Ramm Südkurier Medienhaus / MediaPro Support/Admin/Development Dept.