New issue 696: change "how to get help" page into "what to do if you encounter problems" page https://bitbucket.org/yt_analysis/yt/issue/696/change-how-to-get-help-page-i...
there are several things that users should try on their own when they encounter problems *before* contacting us. the presentation that both @ngoldbaum and i have given at a couple of yt demonstration sessions goes through this thought process well. nathan has the most up-to-date version of it available online:
i think we should move our "help" documents to "how to deal with problems" documents.