[Baypiggies] OLPC XO Shipping

Shandy Brown sjbrown at vmware.com
Wed Jan 16 19:37:33 CET 2008

Yeah, that sounds quite like what happened to me.

My original FedEx Tracking page:

So I just phoned up the customer service hotline (roughly 45 minutes on
hold) and the agent told me that there was "a glitch" whereby many
laptops got shipped back.  I confirmed my address with her, and she
claimed that they will be sent back out "this week", and to expect to
receive the laptop "by the end of the month".


On Wed, 2008-01-16 at 10:01 -0800, Alex Martelli wrote:
> On Jan 16, 2008 9:54 AM, Charles Merriam <charles.merriam at gmail.com> wrote:
> > Oddly, the people who ordered on day 2 of the offer received their
> > laptops first.
> >
> > A number of people are still waiting, with increasing levels of ire.
> >  Most of these are due to
> > problems with delivering the laptop, e.g., a P.O. Box instead of a
> > street address.
> >
> > Have you tried tracking your order at http://www.laptopgiving.org?
> I've tracked my order via fedex and it "bounced" on Dec 20 from San
> Jose (??? the order was supposed to come to my address in Palo Alto --
> no PO box, nothing strange) because of "unknown address" or s/thing
> like that.  No luck getting any further notice from the OLPC support
> folks ever since then.
> Alex

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