[Chicago] workflow software?
dgriff1 at gmail.com
Wed Jul 22 04:34:26 CEST 2009
What database did you hook trac to?
On Tue, Jul 21, 2009 at 9:26 PM, Garrett Smith <g at rre.tt> wrote:
> That's pretty sweet! I think this would make for an outstanding Thurs
> night presentation, if you might happen to have the time and
> inclination to put something together :)
> On Tue, Jul 21, 2009 at 4:49 PM, Lukasz Szybalski<szybalski at gmail.com>
> > Hello,
> > Just an FYI and response to my email in March.
> > To answer the question "which workflow software for me.....?"
> > The solution to the workflow software was ...... TRAC
> > Here is what we needed:
> > 1. system supporting attachments (xmlrpc plugin for trac)
> > 2. something which takes a fax, and turns it into a pdf (hylafax +
> > tiff2pdf + pyPDF to extract information like Subject, faxed date, and
> > fax number)
> > 3. Initial stuff coming in would be 'new'. After looking at
> > something, you could assign it to the right group, who could then look
> > at it, and process/reassign it as necessary. It is kinda the same
> > workflow as typical ticket systems.
> > 4. Q: Well,,bug trucking system would be an overkill???. We are talking
> > moving files around from one folder to another folder. 1mb x 500 * 365
> > So in a week we are talking about 3500 bugs?
> > A: someone has to read each of the 3,500 files? I think a request tracker
> > is actually a good fit.
> > 5. Added 2 custom fields for out ( xyz number, and abc number ) for
> > easy searching/indexing('new' folder needs to be index by users )
> > 6. Additionally, using a ticket system would cause the following side
> > effects (which you described as things needed here or earlier):
> > - Maintain status: New, Open, In Progress, etc. I imagine you could
> > create status types as necessary.
> > - Maintain information of who does what.
> > - Maintain comments by people processing the request (if necessary).
> > - Maintain group information, sending to groups, processing of the
> > same request by many people in a group.
> > - Maintain access restrictions between different data from different
> > - Maintain very lengthy history without serious defects.
> > 7.Created SQL reports so we can trac who, how many are open, how many
> > came in, how many closed, still opened after 15 days, ....
> > 8. milestone = Departments (stages in processing)
> > version = "state we are doing business in"
> > component = "some special category like Second Request"
> > abc_number, xyz_number for fast indexing and integration with other
> > So even do I initially was looking for a Document Management
> > Software/workflow software, it seems as TRAC was a best fit. The key
> > was to concentrate on the process and not where the data is coming
> > from. As soon as the process was figured out everything just fell into
> > proper place.
> > A month later (since the start) and 17,000 tickets in the system (at
> > least 17000 pages less to print) we are going strong! Fast, stable and
> > reliable.
> > Thanks,
> > Lucas
> > On Wed, Mar 4, 2009 at 8:01 AM,
> > curtin at computer.org<curtin1060 at comcast.net> wrote:
> >> Hi Lucas,
> >> Did you get any response to this? If you get anything can you either
> summarize to the group, or send me a copy of your summary?
> >> Thanks,
> >> Craig
> >> ----- Forwarded Message -----
> >> From: "Lukasz Szybalski" <>
> >> To: "The Chicago Python Users Group" <>
> >> Sent: Monday, March 2, 2009 9:04:03 AM GMT -06:00 US/Canada Central
> >> Subject: [Chicago] workflow software?
> >> Hello,
> >> Does anybody know of a good workflow software? I need a software that
> >> can take incoming pdfs (from 50-500 a day) and distribute them to
> >> individual users or groups. If its sent to a group then it needs to
> >> manage the files in that queue, until they are processed or sent
> >> somewhere else. Would be nice of it allow for lables (to do, need more
> >> information, etc)
> >> Any ideas, links, free or not, python?
> >> Thanks,
> >> Lucas
> >> --
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> > --
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