[Chicago] Job Opportunity: Software Engineer

Barrios, David J. david.barrios at sykes.com
Mon Jan 6 19:08:01 CET 2014

`Talent Sprout by Sykes <http://www.talentsprout.com>`__ (Chicago, IL, USA)

**Job Description**:

Designing, developing and/or modifying enterprise-wide end-user, system level, and data management software applications. Responsible for meeting software compliance standards; evaluates integration of software applications with the overall computing environment; and documentation, testing, maintenance, and software updates.  Communicates with domain experts, users, and management throughout the software development lifecycle.


* Adheres to SYKES policies on ethics and integrity.
* Develop in Python, HTML, and occasionally SQL, Django, and Java code.
* Work within a SCRUM/Agile development process; provide actionable retrospective feedback; and cultivate a collaborative environment with technical/non-technical stakeholders.
* Full lifecycle development process including design, development, testing and implementation of moderate complexity systems.
* Write and review portions of detailed specifications of system components of simple to moderate complexity.
* Interface with technical and non- technical personnel and/or team members to finalize requirements.
* Provide feedback on technical tasks of simple to moderate complexity.
* Support day to day operations of software.  Develop enhancements to existing software code and enhance software tools to improve operations, productivity and reduce errors.
* Contribute to design, code and test reviews.
* Perform unit testing, reports results and makes recommendations to improve software code performance and scalability.
* Develop and execute performance, integration and test plans in collaboration with QA team.  (i.e. test monitoring, debugging, problem resolutions, etc.).
* Commitment to meaningful feedback for schedule development and delivers high quality code as scheduled.
* Commitment to Quality standards and process is required.
* Install, Configure and Administer the Development Environment including Operating System, Web Server and SQL Server.
* Keep up to date with interesting new developments and solutions in the web development world.
* Ability to travel approximately 3 weeks per year within USA (i.e. training, stakeholder visit, user site visit, tech conference, etc.).
* May perform other additional duties and responsibilities as assigned.

**About the Company**

A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more. Together with Alpine Access/Talent Sprout, the new SYKES is reimagining a whole new world of opportunity. And that opportunity is quickly becoming reality as we proudly launch our new brand, SYKES Home Powered by Alpine Access.  A simple, yet revolutionary approach to customer care: rather than bring the people to the work, bring the work to the people.

** Company Benefits **

* Medical
* Dental
* Vision
* Life Insurance
* Disability
* Dependent Care
* 401(k)
* Tuition Assistance
* Student Scholarship
* 10 vacation days per year
* 6 sick days per year
* 1 Technical Course or Technical Event per year

**Contact Info:**

* **Contact**: David Barrios Director Software Development
* **E-mail contact**: david.barrios at sykes.com
* **Web**: http://talentsprout.com/#filter=.jobs
* **No telecommuting**

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