[docs] [issue31427] Proposed addition to Windows FAQ

Steve Dower report at bugs.python.org
Tue Sep 12 12:26:53 EDT 2017

Steve Dower added the comment:

This is a problem with 3.5 and later running on Windows 8.1 or earlier without all Windows Updates being installed.

It can happen for two reasons:
* not using the official installer (most common)
* random failure in the official installer (rare)

Installing KB2999226 is a good start, though it will likely trigger another Windows Update to get the latest version. Windows 10 is not affected.

I'm in favor of adding this to the FAQ.


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