[Inpycon] Ticket cancellation/refund policies.

[Anand Chitipothu]

On Tue, Jun 19, 2012 at 11:36 AM, Anand Balachandran Pillai
<abpillai at gmail.com> wrote:
>
>
> On Tue, Jun 19, 2012 at 11:31 AM, Sreekanth S Rameshaiah <sree at mahiti.org>
> wrote:
>>
>>
>>
>> On 19 June 2012 11:28, Ramakrishna Reddy <ramkrsna at gmail.com> wrote:
>>>
>>> On Tue, Jun 19, 2012 at 11:20 AM, Kenneth Gonsalves <lawgon at gmail.com>
>>> wrote:
>>> > On Tue, 2012-06-19 at 11:10 +0530, Noufal Ibrahim wrote:
>>> >> > no refunds - and no transfers. Next we will find people selling
>>> >> early
>>> >> > bird tickets in black. If you want the discount, take the risk.
>>>
>>> + 1 No refunds. IMHO,  But its fine for transfer, as long as the
>>> transfer is within the cut of date of the early bird.
>>> If not, they pay the difference at the venue.
>>
>>
>> Creates logistics issues at registration desk at the venue.
>> -1 for transfer. Many people send tickets with their friend and collect
>> goodies(if any) through their friends...
>
>
> Yup, a big -1 for transfers. Refunds are better compared to transfers,
> but I said +1 to no refunds to make sure we don't lose funds this time
> since we cannot afford to do that.
>
> If we want to play very nice, we can have refunds. Transfers cause
> headaches at the reg desk as Sri pointed out and we definitely don't
> want additional management head-aches this time, do we ?

I've counted carefully again. There were just 5 cancellation requests
last year. I don't think this issue is worth bothering.

If someone cancels a ticket, he'll get refund of amount paid -
doattend transaction charges.

When someone requests for cancellation, we'll just fwd that request to
support at doattend and they'll take care of all the money transfers.

Anand