[ mailman-Bugs-1108814 ] convert_html_to_plaintext strips text from hotmail

SourceForge.net noreply at sourceforge.net
Fri Jan 28 17:07:28 CET 2005


Bugs item #1108814, was opened at 2005-01-24 22:04
Message generated for change (Comment added) made by kalvos
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1108814&group_id=103

Category: configuring/installing
Group: 2.1 (stable)
Status: Open
Resolution: None
Priority: 5
Submitted By: Kalvos (kalvos)
Assigned to: Nobody/Anonymous (nobody)
Summary: convert_html_to_plaintext strips text from hotmail

Initial Comment:
Mailman version 2.1.5 installed on FreeBSD at pair
Networks.

I use the web configuration of mailman. It is set up
with convert_html_to_plaintext enabled.

Recent email via Hotmail has been coming in with no
body, even though the original email has text. The text
is present, and although ugly, the code looks average
for HTML mail.

The actual original email content (without headers) is
pasted below. No text is passed through Mailman.

You can see this archive at 
 http://five.pairlist.net/pipermail/coco/
and the result in this message:
 http://five.pairlist.net/pipermail/coco/2005-January/012347.html

Any advice is appreciated if this is not a bug.

<html><div style='background-color:'><DIV class=RTE>
<P>OK, this is the hotmail
test.<BR>_Glen<BR><BR></P></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;OK, the next message from me will come
from hotmail, as a
test.
<DIV></DIV>&gt;-Glen
<DIV></DIV>&gt; &gt; &gt;
<DIV></DIV>&gt; &gt; Well, the thing to do is, now that
we've got a
clue, go back to the
<DIV></DIV>&gt; &gt; original email agent and make a
couple of test
posts, &amp; we'll see
<DIV></DIV>&gt;who
<DIV></DIV>&gt; &gt; gets what now that we know to look
for it.
<DIV></DIV>&gt;
<DIV></DIV>&gt; &gt; &gt;&gt;
<DIV></DIV>&gt; &gt; &gt;&gt; &gt; -- John.
<DIV></DIV>&gt; &gt; &gt;
<DIV></DIV>&gt; &gt; &gt;Brought to you by the 6809,
the 6803 and their
cousins!
<DIV></DIV>&gt; &gt; &gt;Yahoo! Groups Links
<DIV></DIV>&gt; &gt; &gt;
<DIV></DIV>&gt; &gt; &gt;
<DIV></DIV>&gt; &gt; &gt;
<DIV></DIV>&gt; &gt;
<DIV></DIV>&gt; &gt; --
<DIV></DIV>&gt; &gt; Cheers, Gene
<DIV></DIV>&gt; &gt; "There are four boxes to be used
in defense of
liberty:
<DIV></DIV>&gt; &gt;&nbsp;&nbsp;soap, ballot, jury, and
ammo. Please use
in that order."
<DIV></DIV>&gt; &gt; -Ed Howdershelt (Author)
<DIV></DIV>&gt; &gt; 99.32% setiathome rank, not too
shabby for a WV
hillbilly
<DIV></DIV>&gt; &gt; Yahoo.com attorneys please note,
additions to this
message
<DIV></DIV>&gt; &gt; by Gene Heskett are:
<DIV></DIV>&gt; &gt; Copyright 2005 by Maurice Eugene
Heskett, all
rights reserved.
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;Brought to you by the 6809, the 6803 and
their cousins!
<DIV></DIV>&gt;Yahoo! Groups Links
<DIV></DIV>&gt;
<DIV></DIV>&gt;&lt;*&gt; To visit your group on the
web, go to:
<DIV></DIV>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
http://groups.yahoo.com/group/ColorComputer/
<DIV></DIV>&gt;
<DIV></DIV>&gt;&lt;*&gt; To unsubscribe from this
group, send an email
to:
<DIV></DIV>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
ColorComputer-unsubscribe at yahoogroups.com
<DIV></DIV>&gt;
<DIV></DIV>&gt;&lt;*&gt; Your use of Yahoo! Groups is
subject to:
<DIV></DIV>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
http://docs.yahoo.com/info/terms/
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV>&gt;
<DIV></DIV></div></html>





----------------------------------------------------------------------

>Comment By: Kalvos (kalvos)
Date: 2005-01-28 11:07

Message:
Logged In: YES 
user_id=1204060

Hi,

Thanks again. I'm just a list administrator, so I need my
hand held.

The list members have been warned off HTML posting in the
meantime, so these are the only headers I've got. If they
don't help, I'll wait until we get another blank email with
a Hotmail return address and try to trace it back to the
original submission.

Here is the header of the original email (as sent to me by
another list member) before it goes from Yahoo Groups to the
Mailman list:

>From glenvdb at h... Mon Jan 24 13:11:23 2005
Return-Path: <glenvdb at h...>
X-Sender: glenvdb at h...
X-Apparently-To: ColorComputer at yahoogroups.com
Received: (qmail 63953 invoked from network); 24 Jan 2005
21:11:22 -0000
Received: from unknown (66.218.66.172)
by m21.grp.scd.yahoo.com with QMQP; 24 Jan 2005 21:11:22 -0000
Received: from unknown (HELO hotmail.com) (65.54.247.12)
by mta4.grp.scd.yahoo.com with SMTP; 24 Jan 2005 21:11:22 -0000
Received: from mail pickup service by hotmail.com with Microsoft
SMTPSVC;
Mon, 24 Jan 2005 13:11:01 -0800
Message-ID: <BAY2-F12E39DA21AB595CF271B67BF850 at p...>
Received: from 198.53.120.64 by by2fd.bay2.hotmail.msn.com
with HTTP;
Mon, 24 Jan 2005 21:10:01 GMT
X-Originating-Email: [glenvdb at h...]
X-Sender: glenvdb at h...
To: ColorComputer at yahoogroups.com
Bcc: 
Date: Mon, 24 Jan 2005 14:10:01 -0700
Mime-Version: 1.0
Content-Type: text/html; format=flowed
X-OriginalArrivalTime: 24 Jan 2005 21:11:01.0201 (UTC)
FILETIME=[34DA8C10:01C50259]
X-eGroups-Remote-IP: 65.54.247.12
From: "Glen VanDenBiggelaar" <glenvdb at h...>
X-Originating-IP: [198.53.120.64]
Subject: RE: [Coco] [Color Computer] Re: Blank Emails
X-Yahoo-Group-Post: member; u=22654116
X-Yahoo-Profile: glenvdb


Complete "blank" (HTML stripped) email with all headers
shown by Eudora full-header mode, from the same poster as it
comes out of Mailman to the list members:

Return-Path: <coco-bounces at maltedmedia.com>
Delivered-To: bathory-maltedmedia:com-dennis at maltedmedia.com
X-Envelope-To: dennis at maltedmedia.com
Received: (qmail 3612 invoked by uid 3002); 24 Jan 2005
00:26:11 -0000
Delivered-To: bathory-maltedmedia:com-bathory at maltedmedia.com
Received: (qmail 3605 invoked from network); 24 Jan 2005
00:26:10 -0000
Received: from five.pairlist.net (216.92.1.121)
  by qs281.pair.com with SMTP; 24 Jan 2005 00:26:10 -0000
Received: from five.pairlist.net (localhost [127.0.0.1])
	by five.pairlist.net (Postfix) with ESMTP
	id 6E36A1A7CF; Sun, 23 Jan 2005 19:26:05 -0500 (EST)
X-Original-To: coco at lists5.maltedmedia.com
Delivered-To: coco at five.pairlist.net
Received: from qs281.pair.com (qs281.pair.com [216.92.131.37])
	by five.pairlist.net (Postfix) with SMTP id 5E2BE1A7BB
	for <coco at lists5.maltedmedia.com>; Sun, 23 Jan 2005
19:26:04 -0500 (EST)
Received: (qmail 3596 invoked by uid 3002); 24 Jan 2005
00:26:04 -0000
Delivered-To: bathory-maltedmedia:com-coco at maltedmedia.com
Received: (qmail 3593 invoked from network); 24 Jan 2005
00:26:04 -0000
Received: from n8a.bulk.scd.yahoo.com (66.94.237.42)
	by qs281.pair.com with SMTP; 24 Jan 2005 00:26:04 -0000
Received: from [66.218.69.5] by n8.bulk.scd.yahoo.com with
NNFMP;
	24 Jan 2005 00:26:03 -0000
Received: from [66.218.66.27] by mailer5.bulk.scd.yahoo.com
with NNFMP;
	24 Jan 2005 00:26:03 -0000
X-Yahoo-Newman-Property: groups-email
X-Sender: glenvdb at hotmail.com
X-Apparently-To: ColorComputer at yahoogroups.com
Received: (qmail 13033 invoked from network); 24 Jan 2005
00:26:02 -0000
Received: from unknown (66.218.66.172)
	by m21.grp.scd.yahoo.com with QMQP; 24 Jan 2005 00:26:02 -0000
Received: from unknown (HELO hotmail.com) (65.54.247.42)
	by mta4.grp.scd.yahoo.com with SMTP; 24 Jan 2005 00:26:02 -0000
Received: from mail pickup service by hotmail.com with
Microsoft SMTPSVC;
	Sun, 23 Jan 2005 16:26:01 -0800
Message-ID: <BAY2-F426276C4D73702CA3BCE1ABF850 at phx.gbl>
Received: from 198.53.120.64 by by2fd.bay2.hotmail.msn.com
with HTTP;
	Mon, 24 Jan 2005 00:25:58 GMT
X-Originating-Email: [glenvdb at hotmail.com]
X-Sender: glenvdb at hotmail.com
In-Reply-To: <ct0u1j+93m9 at eGroups.com>
To: ColorComputer at yahoogroups.com
X-OriginalArrivalTime: 24 Jan 2005 00:26:01.0788 (UTC)
	FILETIME=[4888AFC0:01C501AB]
X-eGroups-Remote-IP: 65.54.247.42
From: "Glen VanDenBiggelaar" <glenvdb at hotmail.com>
X-Originating-IP: [198.53.120.64]
X-Yahoo-Profile: glenvdb
Mailing-List: list ColorComputer at yahoogroups.com;
	contact ColorComputer-owner at yahoogroups.com
Delivered-To: mailing list ColorComputer at yahoogroups.com
Precedence: bulk
Date: Sun, 23 Jan 2005 17:25:58 -0700
Content-Transfer-Encoding: 7bit
MIME-Version: 1.0
Content-Type: text/plain; charset="US-ASCII"
X-Content-Filtered-By: Mailman/MimeDel 2.1.5
Cc: 
Subject: [Coco] RE: [Color Computer] Re: Floppy drives on E-bay
X-BeenThere: coco at maltedmedia.com
X-Mailman-Version: 2.1.5
Reply-To: ColorComputer at yahoogroups.com,
	CoCoList for Color Computer Enthusiasts <coco at maltedmedia.com>
List-Id: CoCoList for Color Computer Enthusiasts
<coco.maltedmedia.com>
List-Unsubscribe:
<http://five.pairlist.net/mailman/listinfo/coco>,
	<mailto:coco-request at maltedmedia.com?subject=unsubscribe>
List-Archive: <http://five.pairlist.net/pipermail/coco>
List-Post: <mailto:coco at maltedmedia.com>
List-Help: <mailto:coco-request at maltedmedia.com?subject=help>
List-Subscribe:
<http://five.pairlist.net/mailman/listinfo/coco>,
	<mailto:coco-request at maltedmedia.com?subject=subscribe>
Sender: coco-bounces at maltedmedia.com
Errors-To: coco-bounces at maltedmedia.com
X-Spam-Filtered: 2339d97e2cf80afbc3f9b452dd9fb067
X-Spam-Status: No, hits=-4.2 required=4.0
tests=MSGID_FROM_MTA_HEADER,BAYES_00
X-Spam-Flag: NO
X-Spam-Level: 



-- 
Coco mailing list
Coco at maltedmedia.com
http://five.pairlist.net/mailman/listinfo/coco





----------------------------------------------------------------------

Comment By: Brad Knowles (shub)
Date: 2005-01-28 10:03

Message:
Logged In: YES 
user_id=18417

Pasting the content of the message body is not useful.  There is MIME 
structure outside of the message body that is not included, and it is this 
MIME structure information that we need in order to find out what has 
happened.

This is why I said that we needed to be able to look at the *COMPLETE* 
message contents, both before and after processing by Mailman.

You can't just cut-n-paste the message body.

----------------------------------------------------------------------

Comment By: Kalvos (kalvos)
Date: 2005-01-28 08:40

Message:
Logged In: YES 
user_id=1204060

Hello,

Thanks for the response.

In my original post, there was a link the defectively
received message, and it is just like the one you found.

The other message was as sent through Yahoo and received by
Yahoo list members -- the content is pasted above. According
to the author, it is what he sent.

Pasted above is exactly what would have been received by
Mailman. The Yahoo Groups list is a member of our list (with
dupes turned off) so both groups can share posts.

Dennis







----------------------------------------------------------------------

Comment By: Brad Knowles (shub)
Date: 2005-01-28 05:25

Message:
Logged In: YES 
user_id=18417

It was hard to find examples of what you were talking about.  Can I 
assume that you mean messages like <http://five.pairlist.net/pipermail/
coco/2005-January/012348.html>?

In this case, what we need to do is to see the original, unedited, version 
of the message as it was submitted to Mailman, so that we can try to 
figure out what went wrong and why it was stripped to be "blank" but 
then submitted to the system.

This may require that someone subscribe to Hotmail and send some test 
messages, both directly to another account as well as to the mailing list, 
so that we can see both the edited and the unedited versions of the 
message.

Another problem is that this issue may be specific to the configurations 
of particular people using Hotmail, and it may be difficult to find out 
what options they have set/changed which result in this kind of 
behaviour.

----------------------------------------------------------------------

You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=100103&aid=1108814&group_id=103


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