[Bug 700580] Re: Bug in Mailman version 2.1.14 - system crash

Robert Tyler 700580 at bugs.launchpad.net
Tue Jan 11 16:15:45 CET 2011


Mark,

No one tried to do anything as far as removing files etc.  The only 
maintenance was the install of a new version of cpanel.  As I have said 
before, this has occured across several servers.

Doing the ls  - all files were in tact but the listing showed that the mailman 
lists that are broken, show 0 bytes in the files for mbox and regular files.

I will do a backup from tape for the files in question and will follow your 
instructions from below in this email.

Thank you for your help.

Robert Tyler


On Monday 10 January 2011 04:44:52 pm Mark Sapiro wrote:
> It appears that some list's archive directories are missing. If you do
>
> ls -l /usr/local/cpanel/3rdparty/mailman/archives/private/
>
> there should be a LISTNAME and a LISTNAME.mbox directory for every list.
> Did someone try to remove the archives for some lists? What do you have?
>
> Note the missing list posts have been shunted, and after the archive
> issue is fixed, they can be unshunted by running
>
> /usr/local/cpanel/3rdparty/mailman/bin/unshunt
>
> but before doing that, it is advisable to examine the files in
> /usr/local/cpanel/3rdparty/mailman/qfiles/shunt with
> /usr/local/cpanel/3rdparty/mailman/bin/show_qfiles as there may be old,
> no longer relevant posts and/or multiple reposts.
>
> Depending on what you want to do and what you have available, you may
> restore the missing directories from a backup that has them, or if you
> have the
> /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox/LISTNAME.
>mbox file and just the
> /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME directory
> is missing, you can run
>
> /usr/local/cpanel/3rdparty/mailman/bin/arch LISTNAME
>
> to recreate the HTML archive, or to create a new, empty archive from
> scratch, do the following
>
> mkdir /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox
> chgrp mailman
> /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox chmod
> 2775 /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox
> touch
> /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox/LISTNAME.
>mbox chmod 664
> /usr/local/cpanel/3rdparty/mailman/archives/private/LISTNAME.mbox/LISTNAME.
>mbox /usr/local/cpanel/3rdparty/mailman/bin/arch LISTNAME
>
> Note, please let me know if there is anything confidential about the
> list names in the error log. If not, I will mark this report public.

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Title:
  Bug in Mailman version 2.1.14 - system crash


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