[Bug 1674802] [NEW] cPanel sites expose an email address for help that usually doesn't work.

Mark Sapiro mark at msapiro.net
Tue Mar 21 15:18:31 EDT 2017


Public bug reported:

The listinfo page at http(s)://example.com/mailman/listinfo contains The
line "If you are having trouble using the lists, please contact
mailman at example.com." and the admin overview at
http(s)://example.com/mailman/admin contains the line "(Send questions
and comments to mailman at example.com.)".

In most cases mailman at example.com is the list posting address for the
site list and the site list can be configured to accept messages and
deliver them appropriately, but in a multi-domain cPanel installation,
there are multiple, disjoint and unrelated domains and only a single
site list so most cPanel hosts have difficulty working around this issue
in a way that accepts mail to a particular mailman at example.com address
and delivers it to the appropriate example.com admin.

To avoid this issue, I propose adding a

CPANEL_WORKAROUND = No

switch which if set to Yes in mm_cfg.py would just not display those
lines on the listinfo and admin overview pages.

Granted this is really cPanel's problem, but it causes grief for admins
of cPanel hosted domains which expose addresses that don't accept mail.
The hope is that by providing an easy way for cPanel or a cPanel host to
"fix" this, that it will be done.

** Affects: mailman
     Importance: Low
     Assignee: Mark Sapiro (msapiro)
         Status: New

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https://bugs.launchpad.net/bugs/1674802

Title:
  cPanel sites expose an email address for help that usually doesn't
  work.

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