[Mailman-Developers] Message held emails

Nadim Shaikli shaikli at yahoo.com
Fri Sep 5 00:41:21 EDT 2003

I've been meaning to mention this for awhile - its nothing major just
something that's annoyed a number of us.  Whenever an email is held,
the list owner gets an email of the following format,

## Begin
  From: LISTNAME-owner at HOST.org
  Sender: mailman-bounces at HOST.org
  Subject: LISTNAME post from someone at somewhere.net requires approval

  [Mailman Header with some info]
    List:    LISTNAME at HOST.org
    From:    someone at somewhere.net

<orig content>
  [Actual Email]

  Content-Type: text/plain; charset="us-ascii"
  MIME-Version: 1.0
  Content-Transfer-Encoding: 7bit
  Subject: confirm c67f31fde320f99a020ac08deca7b4185f27d24f
  Sender: LISTNAME-request at HOST.org
  From: LISTNAME-request at HOST.org

  If you reply to this message, keeping the Subject: header intact,
  Mailman will discard the held message.  Do this if the message is
  spam.  If you reply to this message and include an Approved: header
  with the list password in it, the message will be approved for posting
  to the list.  The Approved: header can also appear in the first line
  of the body of the reply.
## End

(A number of things above were excluded - check a held email notification
 for details)

A few notes --

1. The title and the email's contents are redundant with regard to
   letting the admin know which list and from whom the offending
   email is from.
2. Replying to the email ought to go to 'LISTNAME-request' and not
   'LISTNAME-owner' again (the Reply-To header needs to be added).
3. The instructions on what to do with the email are more important
   than the email itself (to an admin), so I'd put it right below
   the info-stage of the notification email.
4. The instructions are rather confusing at first.  Why would I
   'confirm' an email message.  It would be best if the email reply
   to 'LISTNAME-request' was of the form,

      discard c67f31fde320f99a020ac08deca7b4185f27d24f
      reject  c67f31fde320f99a020ac08deca7b4185f27d24f
      accept  c67f31fde320f99a020ac08deca7b4185f27d24f (PASSWORD)

   Not sure the password is needed - as the email address and the
   title value is sufficient, but whatever.  The options listed above
   are the same ones seen on the webpage, so there is a one-to-one
   correspondence.  I would even suggest adding that text to the
   email itself so that it can be cut-n-pasted into the new title.


 - Nadim

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