[Mailman-Developers] Problem processing french messages from non-listmembers

[Maurice Snellen]

Listmembers:

The moderator of one of the lists running on my server reported that
she is unable to process a number of messages that are pending as
being sent from a non-subscriber address to a subscribers-only list.
Meanwhile there are five of these messages in their queue and they are
getting annoyed at the daily reminders about these as they are unable
to get rid of them.

The thing that these messages have in common is that they all
originated from French servers.

Other messages of the same kind can be processed fine; it's just these
that they cannot get rid of. If they select to do anything with these
messages and submit the form, they receive the error included below.

Is this a bug that should be fixed in the code? Is there a setting
that I can change to fix this? Or is there a way for me as site admin
to remove these messages from the system manually?

Thank you for your time and effort.

Bug in Mailman version 2.1.4

We're sorry, we hit a bug!
If you would like to help us identify the problem, please email a copy of
this page to the webmaster for this site with a description of what
happened. Thanks! 

Traceback:

Traceback (most recent call last):
  File "/var/mailman/nlbdsmorg/scripts/driver", line 87, in run_main
    main()
  File "/var/mailman/nlbdsmorg/Mailman/Cgi/admindb.py", line 163, in main
    process_form(mlist, doc, cgidata)
  File "/var/mailman/nlbdsmorg/Mailman/Cgi/admindb.py", line 694, in
process_form
    forward, forwardaddr)
  File "/var/mailman/nlbdsmorg/Mailman/ListAdmin.py", line 184, in
HandleRequest
    forward, addr)
  File "/var/mailman/nlbdsmorg/Mailman/ListAdmin.py", line 373, in
__handlepost
    syslog('vette', note)
  File "/var/mailman/nlbdsmorg/Mailman/Logging/Syslog.py", line 40, in write
    self.write_ex(kind, msg, args, kws)
  File "/var/mailman/nlbdsmorg/Mailman/Logging/Syslog.py", line 58, in
write_ex
    logf.write(msg + '\n')
  File "/var/mailman/nlbdsmorg/Mailman/Logging/StampedLogger.py", line 73,
in write
    Logger.write(self, "%s %s" % (prefix, msg))
  File "/var/mailman/nlbdsmorg/Mailman/Logging/Logger.py", line 91, in write
    f.write(msg)
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position
116: ordinal not in range(128)

----------------------------------------------------------------------------
----

Python information:
Variable Value 
sys.version 2.3.3 (#1, Jan 23 2004, 17:15:25) [GCC 2.95.3 20010315
(release)]  
sys.executable /usr/bin/python  
sys.prefix /usr  
sys.exec_prefix /usr  
sys.path /usr  
sys.platform linux2  

----------------------------------------------------------------------------
----

Environment variables:
Variable Value 
HTTP________________  ~~~~~ ~~~~~~~  
HTTP_COOKIE
bvj-operators+admin=2802000000690d353940732800000035313635333439656563666564
306432636330623136376634653138666139366537323037626334  
SERVER_SOFTWARE  Apache/1.3.27 (Unix) PHP/4.3.2 mod_ssl/2.8.14
OpenSSL/0.9.7b  
SCRIPT_NAME  /mailman/admindb  
SERVER_SIGNATURE  Apache/1.3.27 Server at nl-bdsm.org Port 80 
REQUEST_METHOD  POST  
PATH_INFO  /bvj-operators  
SERVER_PROTOCOL  HTTP/1.1  
QUERY_STRING   
CONTENT_LENGTH  891  
HTTP_USER_AGENT  Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR
1.1.4322)  
HTTP_CONNECTION  Keep-Alive  
SERVER_NAME  nl-bdsm.org  
REMOTE_ADDR  80.126.99.148  
PATH_TRANSLATED  /var/www/prod/nl-bdsm.org/bvj-operators  
SERVER_PORT  80  
SERVER_ADDR  212.238.194.176  
DOCUMENT_ROOT  /var/www/prod/nl-bdsm.org  
PYTHONPATH  /var/mailman/nlbdsmorg  
SCRIPT_FILENAME  /var/mailman/nlbdsmorg/cgi-bin/admindb  
SERVER_ADMIN  webmaster at nl-bdsm.org  
HTTP_HOST  nl-bdsm.org  
HTTP_CACHE_CONTROL  no-cache  
REQUEST_URI  /mailman/admindb/bvj-operators  
HTTP_ACCEPT  image/gif, image/x-xbitmap, image/jpeg, image/pjpeg,
application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword,
application/x-shockwave-flash, */*  
HTTP________  ~~~~:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~  
GATEWAY_INTERFACE  CGI/1.1  
REMOTE_PORT  1245  
HTTP_ACCEPT_LANGUAGE  nl  
CONTENT_TYPE  application/x-www-form-urlencoded  

-- 
Greetings,
Maurice