[Mailman-Developers] Encoding problem: Mailman bails during "Administrative requests"

Tokio Kikuchi tkikuchi at is.kochi-u.ac.jp
Thu Dec 15 03:48:49 CET 2005


Hi,

Can you test attached patch in your system?  My system accepts non-ascii 
characters in logging and does not reproduce your error.

Edward Elhauge wrote:
> I asked the Mailman-Users list this question last week, but got no
> useful replies. Since this is a bug in the code, someone here might
> know how to proceed.
> 
> I might add to the original question: Would it help to go to the very
> latest Mailman release?
> 
> RRRRRRRRRRRRRRRRRRRRRRRR
> 
> I'd like some help on dealing with this problem permanently. I've been
> getting this behavior every couple of months and haven't found a good
> solution yet.
> 
> The way it happens is that I'm on the "Administrative requests" page for
> some mailing list and when I submit the deletion requests I get the
> following reply from the browser:
>     Bug in Mailman version 2.1.6
> 
>     We're sorry, we hit a bug!
> 
>     Please inform the webmaster for this site of this problem. Printing of
>     traceback and other system information has been explicitly inhibited,
>     but the webmaster can find this information in the Mailman error logs.
> 
> Usually you can then go back an delete individual entries, but there
> will be one or more that produce the error, with this sort of traceback
> (below):
> 
> I take it that the email in question (SPAM email) isn't properly
> encoded. Any idea on how to get around this problem? In the past I've
> gone into the queues and deleted files, etc, but the process isn't easy,
> and of course I won't get any cooperation from the SPAMers sending the
> messages.
> 
> The OS is FreeBSD 4.9 and Mailman is 2.1.6_1, built from source.
> 
> ========== TRACEBACK START
> Dec 11 13:13:52 2005 admin(10012):
> @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
> admin(10012): [----- Mailman Version: 2.1.6 -----]
> admin(10012): [----- Traceback ------]
> admin(10012): Traceback (most recent call last):
> admin(10012):   File "/usr/local/mailman/scripts/driver", line 101, in
> run_main
> admin(10012):     main()
> admin(10012):   File "/usr/local/mailman/Mailman/Cgi/admindb.py", line
> 163, in main
> admin(10012):     process_form(mlist, doc, cgidata)
> admin(10012):   File "/usr/local/mailman/Mailman/Cgi/admindb.py", line
> 713, in process_form
> admin(10012):     forward, forwardaddr)
> admin(10012):   File "/usr/local/mailman/Mailman/ListAdmin.py", line
> 167, in HandleRequest
> admin(10012):     forward, addr)
> admin(10012):   File "/usr/local/mailman/Mailman/ListAdmin.py", line
> 353, in __handlepost
> admin(10012):     syslog('vette', note)
> admin(10012):   File "/usr/local/mailman/Mailman/Logging/Syslog.py",
> line 40, in write
> admin(10012):     self.write_ex(kind, msg, args, kws)
> admin(10012):   File "/usr/local/mailman/Mailman/Logging/Syslog.py",
> line 58, in write_ex
> admin(10012):     logf.write(msg + '\n')
> admin(10012):   File
> "/usr/local/mailman/Mailman/Logging/StampedLogger.py", line 73, in write
> admin(10012):     Logger.write(self, "%s %s" % (prefix, msg))
> admin(10012):   File "/usr/local/mailman/Mailman/Logging/Logger.py",
> line 91, in write
> admin(10012):     f.write(msg)
> admin(10012): UnicodeEncodeError: 'ascii' codec can't encode character
> u'\xf3' in position 99: ordinal not in range(128)
> admin(10012): [----- Python Information -----]
> admin(10012): sys.version     =   2.4.2 (#2, Nov  7 2005, 19:05:41) 
> [GCC 2.95.4 20020320 [FreeBSD]] 
> admin(10012): sys.executable  =   /usr/local/bin/python 
> admin(10012): sys.prefix      =   /usr/local
> admin(10012): sys.exec_prefix =   /usr/local 
> admin(10012): sys.path        =   /usr/local
> admin(10012): sys.platform    =   freebsd4 
> admin(10012): [----- Environment Variables -----]
> admin(10012):   HTTP_REFERER:
> http://list.uncanny.net/mailman/admindb/wsa-talk
> admin(10012):   SERVER_SOFTWARE: Apache/1.3.33 
> admin(10012):   SCRIPT_NAME: /mailman/admindb 
> admin(10012):   SERVER_SIGNATURE: <ADDRESS>Apache/1.3.33 Server at
> list.uncanny.net Port 80</ADDRESS>
> admin(10012):   
> admin(10012):   REQUEST_METHOD: POST 
> admin(10012):   HTTP_KEEP_ALIVE: 300 
> admin(10012):   SERVER_PROTOCOL: HTTP/1.1 
> admin(10012):   QUERY_STRING:  
> admin(10012):   CONTENT_LENGTH: 61108 
> admin(10012):   HTTP_ACCEPT_CHARSET: ISO-8859-1, utf-8;q=0.66, *;q=0.66
> admin(10012):   HTTP_USER_AGENT: Mozilla/5.0 (X11; U; Linux i686; en-US;
> rv:0.9.2.1) Gecko/20010901
> admin(10012):   HTTP_CONNECTION: keep-alive 
> admin(10012):   HTTP_COOKIE:
> admin(10012):   SERVER_NAME: list.uncanny.net
> admin(10012):   REMOTE_ADDR: 192.168.49.49
> admin(10012):   PATH_TRANSLATED:
> /Web/hosts/list.uncanny.net/public_html/wsa-talk
> admin(10012):   SERVER_PORT: 80
> admin(10012):   SERVER_ADDR: 192.168.100.225
> admin(10012):   DOCUMENT_ROOT: /Web/hosts/list.uncanny.net/public_html
> admin(10012):   PYTHONPATH: /usr/local/mailman
> admin(10012):   SCRIPT_FILENAME:
> /Web/hosts/list.uncanny.net/public_html/mailman/admindb
> admin(10012):   SERVER_ADMIN: webmaster at uncanny.net
> admin(10012):   HTTP_HOST: list.uncanny.net
> admin(10012):   REQUEST_URI: /mailman/admindb/wsa-talk
> admin(10012):   HTTP_ACCEPT: text/xml, application/xml,
> application/xhtml+xml, text/html;q=0.9, image/png, image/jpeg,
> image/gif;q=0.2, text/plain;q=0.8, text/css, */*;q=0.1
> admin(10012):   GATEWAY_INTERFACE: CGI/1.1
> admin(10012):   REMOTE_PORT: 33142
> admin(10012):   HTTP_ACCEPT_LANGUAGE: en-us
> admin(10012):   CONTENT_TYPE: application/x-www-form-urlencoded
> admin(10012):   HTTP_ACCEPT_ENCODING: gzip,deflate,compress,identity
> admin(10012):   UNIQUE_ID: Q5yWc8CoZOEAACbkeKA
> admin(10012):   PATH_INFO: /wsa-talk
> ========== TRACEBACK END
> 


-- 
Tokio Kikuchi, tkikuchi@ is.kochi-u.ac.jp
http://weather.is.kochi-u.ac.jp/
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