[Mailman-Users] Can I pay for Technical support? re: MailMan?

Chuq Von Rospach chuqui at plaidworks.com
Tue Aug 13 19:30:12 CEST 2002

On 8/13/02 10:14 AM, "Nathan A. McQuillen" <nathan at lakesidepress.org> wrote:

> Of course, this assumes that you don't have jerky DSL providers that
> withhold static IPs, cap your upstream speed, massively oversell their
> lines, etcetera. At the very least, I'd ask for client references from
> whatever providers you're considering.

In all honesty? While there are idiot ISPs out there, most of these
complaints seem to come from people trying to grab $30/mo client accounts
and magically turn them into SOHO-type networks where they weren't designed
to be used for that, are probably violating their ISP's EULA, and then
kvetch when it doesn't work, they get caught, or the ISP closes the network
loopholes they were taking advantage of.

It's most times not idiot ISPs, but users trying to get away with not paying
for the services they want to use. Me, I've ALWAYS bought a SOHO-style
network, where my ISP knows I'm running servers and I'm not in violation of
my EULA and hoping to not get caught. It costs somewhat more, but it's
legal. (in fact, my first ISP, back in 1995, I had to teach them how to set
up their system to ALLOW my server to be a mail server, since they'd never
had that situation before... Grin)

I've found if you actually pay for the type of service you're trying to use,
these problems magically go away.....

Chuq Von Rospach, Architech
chuqui at plaidworks.com -- http://www.chuqui.com/

No! No! Dead girl, OFF the table! -- Shrek

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