[Mailman-Users] Trying again

[Richard Barrett]

On Tuesday, July 29, 2003, at 06:50  am, Christine De La Rosa wrote:

> Thanks for the info Richard.  At the risk of sounding like a total
> rookie, where would those logs be found?  I have checked the logs in  
> the
> mailman folder but none of them are called MTA logs, would they be  
> under
> another name?
>

We are all rookies at some time on every subject.

On a typical Linux installation you will find /var/log/mail or  
/var/log/maillog or some such which is being written to you your MTA  
(Sendmail for instance).

Normally, this will contain a <from> and a <to> entry for every message  
handled by the MTA and show how it was disposed of. The pairs of  
messages are associated using the message id in each entry (the  
random'ish looking string after the date preamble on the line).

You will probably need to be root user to read the MTA log file.

The Mailman post and smtp logs should have message ids recorded in them  
which should correlate (and also the log entry time) with the MTA logs.

It is tedious but sometimes the only way to get enough diagnostic  
detail to fix some problems.

> Thanks
> Chris
>
> On Thursday, July 24, 2003, at 09:16 PM, Christine De La Rosa wrote:
>
>
> I am having a new issue, again I have searched the archives, but see no
> resolution. My list owners receive email at [EMAIL PROTECTED]
> This is supposed to be forwarded to their private email. When the
> system sends out the notification of pending request it is sending it  
> to
> the private email, for some reason the email never reaches them even
> though their emails are perfectly fine,
>
> You could try checking your MTA log to see if these outbound messages
> from Mailman to the list admin's email address are being sent out by
> Mailman and accepted by the MTA. You might then be able to track down  
> if
> and where the message is being bounced.
>
>
>  so it bounces I guess and then
> disables them after so many tries.
>
>
> I would really appreciate help with this issue.  My list wranglers are
> being kicked off their own list on a daily basis.
>
> Christine
>
>
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