[Mailman-Users] Not All Subscribers Receiving Daily Email

Brad Knowles brad at stop.mail-abuse.org
Tue Dec 14 10:20:23 CET 2004

At 11:54 PM -0800 2004-12-13, Easy wrote:

>  Mailman is part of a CPanel system.

	The cPanel folks have requested that all support issues regarding 
cPanel be directed to them.  Please see 

>  Some Earthlink and some AOL subscribers are not receiving their
>  messages others are receiving them fine.

	Both Earthlink and AOL could easily be dropping the messages for 
some recipients, without telling you or the recipient.  Both 
Earthlink and AOL could be implementing anti-spam policies that no 
one will or can tell you about, because you might be speaking to 
well-meaning but ignorant people at the service(s) in question.  Both 
Earthlink and AOL tend to have less net-savvy customers who will 
occasionally click on the wrong button and "report as spam" a 
legitimate message, or not remember how to unsubscribe themselves and 
use the "report as spam" button instead.

	There's not much you can do about this general class of problem. 
Please see 

>  There does NOT seem to be a pattern yet to those reporting not receiving
>  the daily message.

	They're using AOL and Earthlink, that seems to be a pattern to me.

Brad Knowles, <brad at stop.mail-abuse.org>

"Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety."

     -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
     Assembly to the Governor, November 11, 1755

   SAGE member since 1995.  See <http://www.sage.org/> for more info.

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