[Mailman-Users] AOL users not getting daily nomail notifications...

Jon Carnes jonc at nc.rr.com
Wed Feb 25 17:13:27 CET 2004

On Wed, 2004-02-25 at 09:50, Pug Bainter wrote:
> Good Morning,
>   This one apparently has many of us confused and I haven't seen a real
>   solution in the archives.
> - My AOL list owners get removed from their own lists.
> - My AOL list members who go to nomail get removed from the list and
>   never get the daily notifications.
> - In both cases above, the AOL user gets the notification they were
>   removed, but not the other warnings.
The notification are sent as one-shot emails directly to the email
address.  Since that is getting through, you might want to turn on
Personalization (also known as VERP).  See if that works in getting the
messages to all your mailing list users.

Personalization puts the email directly to the individual, it means that
your mail server does a lot more work, since it sends our individual
emails to each user.

>   I know that I had about a 24 hour period that AOL had the site black
>   listed, although they couldn't tell me why, and I called the 1-800
>   number and gave them the contact info necessary to get white listed
>   again.

Good Luck with that.  This has happened to a lot of folks, and they keep
getting black listed anyway (and these are folks that I *know* are not
spammers). They are getting marked based just on the volume of mail from
the site.
>   I've tried crafting some email messages by hand to AOL and have not
>   figured out what the exact content of the message is that is tweaking
>   their block filters. I'm gonna try sending email to the AOL postmaster
>   team with additional information so they can help me diagnose this,
>   but I don't expect quick response since I have yet to get a site
>   report out of their "automated" system on their website about the
>   status of my servers.
AOL will *not* talk about their rule set for blocking spammers + they
are constantly tinkering with it, so it's a moving target anyway.

Your best bet is simply to keep on complaining.

Good Luck - Jon Carnes

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