[Mailman-Users] Uncaught bounce notifications

Darren G Pifer dpifer at odu.edu
Wed Dec 14 20:26:48 CET 2005


       This one is a little bit old but I thought I would add to
this thread anyhow. It appears that the problem with the "uncaught
bounce notifications" was with the mail client the user had been using.
The mail client that had this issue is named "Compoze" and is available
through our Web portal. When the user hit the "reply" button in Compoze,
the To: field was  listname-bounces at list.odu.edu address. 

       As a test case, I sent some mail to a test list serve I created
"odutest at list.odu.edu" that had 2 email addresses (my own and a
colleague) subscribed to it. I gathered results from 3 mailers: Lotus
Notes (which is the school's supported mail client), Compoze and
Evolution (my mail client) and what was returned when I clicked on the
"Reply" button and on the "Reply to all" button for each mail clients
after receiving mail. It is surprising how 3 mail clients came up with
different results by clicking on these buttons.

Lotus Notes

    => Reply
       To: dpifer at odu.edu

    => Reply to all
       To: dpifer at odu.edu
       Cc: odutest at list.odu.edu, odutest-bounces at list.odu.edu

    => Reply
       To: odutest-bounces at list.odu.edu

    => Reply to all
       To: odutest-bounces at list.odu.edu, odutest at list.odu.edu
    => Reply
       To: dpifer at odu.edu

    => Reply to all
       To: odutest at list.odu.edu

I am going to work with our Web portal people to see why compoze is
working the way it is and see if this is resolvable.


Old Dominion University
Norfolk, VA

On Thu, 2005-12-01 at 13:53, Mark Sapiro wrote: 
> Darren G Pifer wrote:
> >                    
> >Uncaught bounce notification 
> >
> >The attached message was received as a bounce, but either the bounce
> >format was not recognized, or no member addresses could be extracted
> >from it. This mailing list has been configured to send all
> >unrecognized bounce messages to the list administrator(s).
> >
> >> ===== Original Message =====
> >> Date: Nov 25, 2005 12:30 PM
> >> From: LIST at odu.edu
> >> To: LIST at list.odu.edu
> >> Cc:
> >> Subject: Re: [LIST] We need new officers for the spring semester!
> >>
> Although some of the header info is garbled, possibly by a copy and
> paste operation, this is clearly a copy of an "Uncaught bounce
> notification". The original "bounce" appears to be a post erroneously
> sent to LIST-bounces at ... instead of LIST at ...
> My question now, is are we sure there isn't some miscommunication
> between you, the list owner and the original user? Do we even really
> know that the original user (or anyone other than the list owner)
> actually received this specific message?

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