[Mailman-Users] New User/Administrator of a list
brad at stop.mail-abuse.org
Fri Sep 9 01:25:34 CEST 2005
At 8:05 AM +1000 2005-09-09, Clayton Mic wrote:
> I have just taken over the administration/moderation of our Mailman
> site and appear to be having a problem with our Archives section
> getting the following message when accessing the Archives.
You haven't given us much in the way of detail regarding your
site. See the Mailman FAQ Wizard at
<http://www.python.org/cgi-bin/faqw-mm.py>, specifically FAQ 1.23 for
an idea of the type of information that we might need, if we are
going to be able to help. FAQ 1.22 has some useful information on
the kinds of homework you might want to do, before you get hit with
the barrage of questions that may be coming your way.
> You don't have permission to access /pipermail/members_aha.net.au/ on
> this server.
It looks like a non-standard virtual domain patch may have been
applied to your system. Is this system running cPanel? If so, then
please see FAQ 6.11.
> I have been testing moderator tools and releasing moderated messages after
> I have reviewed them. Members on the list have indicated that they have
> been receiving these messages, but an Archive does not seem to be in the
> process of being created.
This could be for any number of reasons. It may be that the
previous admin did not choose to create an archive for the list. In
that case, it should just be a simple matter of turning on that
> Also is it possible to have more than one list/archive, we are wanting to
> have a members list (for general infornmation) and a technical list for
> swapping ideas and technical information.
Sure. Mailman allows you to create pretty much as many lists as
you want, and you can choose whether or not they should have archives
associated with them, etc.... The only limits here are how much can
be handled by your server.
> Can someone advise of simple
> step by step instructions on how these issues can be achieved.
Unfortunately, there is relatively little documentation provided
with Mailman. Most of the web administration system is intended to
be self-evident, but then it's also intended to be administered by a
fairly experienced mail systems administrator, and may be confusing
to someone who is new to the system.
What documentation we do have is linked from
<http://www.list.org/docs.html>, including list administrator
documentation at <http://www.list.org/admins.html>, and site
administrator documentation at <http://www.list.org/site.html>. If
you want to create new mailing lists, you'll need to have the site
administrator password, and if you're using a hosted service then
your service provider may not be willing to give that to you.
In that case, you'll need to have them create your mailing lists for you.
> Of course at the end of the day is an issue with my Service provider?!
It could be. Generally speaking, all support questions you may
have regarding products or services they provide should be first
directed to them. They may have installed additional software that
we don't know about, they may have enabled or disabled particular
features by default, etc.... Only they would know for sure.
Brad Knowles, <brad at stop.mail-abuse.org>
"Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety."
-- Benjamin Franklin (1706-1790), reply of the Pennsylvania
Assembly to the Governor, November 11, 1755
SAGE member since 1995. See <http://www.sage.org/> for more info.
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