[Mailman-Users] Shunting problem and suggestions

[Steve Campbell]

I've got a single user out of approximately 250 that seems to always get 
shunted. It's a problem with extended character set characters being 
sent. She uses Outlook for an MUA.

Can a user be whitelisted in any way to prevent the shunt tests from 
being done? Where might I look on her machine to discover what might be 
causing her Outlook to send these characters? We have many Outlook 
users, and she seems to be the only one with this problem? I'm guessing 
it's characters like the single and doulble quotation marks, as best as 
I can tell.

I'm using mailman 2.1.5-1.25 RH rpm.

Thanks

Steve Campbell