[Mailman-Users] Archives Index Page Blank

[Brian Carpenter]

> -----Original Message-----
> From: Mark Sapiro [mailto:mark at msapiro.net]
> Sent: Thursday, January 07, 2010 9:45 PM
> To: Brian Carpenter; mailman-users at python.org
> Subject: Re: [Mailman-Users] Archives Index Page Blank
> 
> Brian Carpenter wrote:
> >
> >I was notified by a client that his archives for his list was not
> showing
> >up. When I investigated, I found out all of his archive index pages
> are
> >blank, i.e. file size 0. He has 13 lists. The server he is on is a
> shared
> >hosting server with other mailman lists (cpanel environment). However
> this
> >issue did not affect any other clients. What in the world could have
> zeroed
> >out his archive index page (index.html) on all of his lists? Any
> ideas?
> 
> 
> Is it only the archives/private/LISTNAME/index.html files that are
> null? Is everything else in the archives/private/LISTNAME/ directories
> as it should be including the files in
> archives/private/LISTNAME/database?
> 
> The archives/private/LISTNAME/index.html file is rewritten with every
> post and never with no data unless the archtoc.html (or
> archtocnombox.html) and arctocentry.html templates are empty.
> 
> Is there anything in Mailman's error log?
> 
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan


Hi Mark,

I think I figured out what the problem is. cPanel in its latest release is
now calculating the disk space used by an account's mailing list(s). The
error message I found regarding this particular user was "disk quoted
exceeded" messages. The problem here is this particular user is only using
60% of his allotted disk space. That seems to be a problem with cPanel's
implementation of this new feature.

What seems to be a bug in mailman however is the nulling out of the
index.html page when this particular error occurs. Here is the complete
error message in the error log:

Jan 07 17:19:06 2010 (7341) Traceback (most recent call last):
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
120, in _oneloop
    self._onefile(msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/Runner.py", line
191, in _onefile
    keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Queue/ArchRunner.py",
line 73, in _dispose
    mlist.ArchiveMail(msg)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/Archiver.py",
line 216, in ArchiveMail
    h.processUnixMailbox(f)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/pipermail.py",
line 580, in processUnixMailbox
    self.add_article(a)
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/pipermail.py",
line 621, in add_article
    filename))
  File "/usr/local/cpanel/3rdparty/mailman/Mailman/Archiver/HyperArch.py",
line 1119, in write_article
    f.close()
IOError: [Errno 122] Disk quota exceeded

Brian
EMWD.com