[Mailman-Users] Moderators not getting notifications

Mark Sapiro mark at msapiro.net
Thu Dec 1 19:55:10 CET 2011

Harvey, Edward wrote:

>Ideally, whenever there is any pending moderator request (too many recipients, post by non-member, etc) I would like the moderator to be immediately notified.  I have done my best to configure it this way, but it's not working, and I'm not sure what to try next.
>I have a moderator address entered in both the "owner" and "moderator" fields.

Putting the same address in both fields is redundant. Putting the
address in 'owner' only should suffice.

>I have  "admin_immed_notify" = yes.


>I confirmed it's a valid email address by sending test mail to it.

Confirmed what address? Did you mail to LISTNAME-owner at ...? If so, tid
the owners/moderators receive the mail?

>The only thing I can think of is the From address.  If it's sending From an invalid name or something, then the recipient spam filter might be rejecting it based on invalid reverse DNS or SPF or something.  So ... How can I know From what address the moderator requests will be sent?

The original message is From: LISTNAME-owner at ... and To:
LISTNAME-owner at ... and the envelope is from LISTNAME-bounces at ...

This then should be received by Mailman and resent to the actual owner
and moderator addresses with the same From: and To: headers, but with
envelope from SITELIST-bounces at ... where 'SITELIST' is usually

>And any other ideas to figure out what's going wrong?

Check the MTA logs to see if the message was actually sent. If you
don't have access to the logs, verify that you can send a message to
LISTNAME-owner at ... and receive it at the owner/moderator addresses. If
not, contact your hosting service.

Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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