[Mailman-Users] Minor addition to Mailman/Cgi/options.py

Malcolm Austen malcolm.austen at weald.org.uk
Tue May 3 12:43:44 CEST 2011

On Mon, 02 May 2011 22:30:55 +0100, C Nulk <CNulk at scu.edu> wrote:

> Don't know if this small addition would be useful to anyone else but I
> will pass it along.
> A little explanation first.  It seems our users have some difficulty in
> unsubscribing from the lists they are on.  I know it is simple, yet I
> get a lot of email complaining the process is to difficult.  The biggest
> issue I see is when the user puts in their email address then clicks the
> "unsubscribe or edit options" button and the user lands on the Options
> page.  Apparently, the users see the password field and try a password
> and then find out it is not the correct one.  The users just don't seem
> to read the page first which even tells the users to click the
> unsubscribe button if they are trying to unsubscribe.  Well, they don't
> read, have problems, then email me that they have tried "everything" and
> it doesn't work.
> My solution was to modify the Mailman/Cgi/options.py file ...

I started from a slightly different problem, of people who would, say,  
type in a new password, then scroll down admoring all the other options  
and click the save button at the bottom, the one for their 'subscription  
options'. I don't have access to the server so tackled this (to a degree,  
you may debate how effective it is) by edits to the list info and personal  
options HTML. In case it matters, this host is still running MailMan 2.1.9  

    gives this appearance to the list info page

The main benefit is to be able to point people to the numbered sections!

   give this appearance to the list options page

I think(hope) the table frames prompt people to use the various <form>s on  
the page separately and avoid the perception of a single set of choices  
with multiple save buttons.

regards, Malcolm.

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