[Mailman-Users] Minor addition to Mailman/Cgi/options.py

[C Nulk]

You have definitely given me food for thought, Malcolm.  I think I will
look at what needs to be done to reorder the Options login page.  My
view would be the main header as it exists, followed by email field,
then an Edit Options section (with password field), then Unsubscribe
section, then the Password Reminder section.  I may even switch the
order of the Edit Options and Unsubscribe sections.

Definitely something to think about.

Thanks,
Chris

On 5/3/2011 8:16 AM, Malcolm Austen wrote:
> On Tue, 03 May 2011 15:46:47 +0100, C Nulk <CNulk at scu.edu> wrote:
>
>> Thanks for your input and your examples.
>
> And yours Chris.
>
>> The problem occurs on the Options login page.   When the users see the
>> password field on that page, they completely forget about reading any
>> other part of the page.  They just plow ahead and become frustrated
>> (their own fault for not reading) and then I get email about
>> unsubscribing.  I did a capture of the page and a bit of obscuring of
>> the Options login page (with my addition).
>>
>>   <URL:http://it.scu.edu/images/options.png>
>
> I have not encountered too many troubles with that page, maybe my users
> all put their email in before reaching that page. I ought to tackle it
> because it is confusing - if you get there without entering an email
> address, it presents three separate sections without making it obvious
> that the lower two require an email address entered in the top one.
>
>> Hopefully, that little addition will help my users (the ones that don't
>> read before acting).  If it helps others who face the same problem,
>> great.
>
> I think I would lift the email box up to the top so that it does not
> appear to 'belong' to any particular section ... ?
>
>> Malcolm, I have also done some separation of tasks which does help.  I
>> split the Unsubscribe and Edit options from one section into two
>> different sections.  It was another confusing aspect for the users
>> trying to unsubscribe.  Now, I tell them and my documentation says to
>> look for the Unsubscribe section, put your password in the field
>> provided, and click the unsubscribe button.  The next page was the one
>> tripping them up.
>>
>> Thanks for the input,
>
> And for your input, it's given me food for though on making further
> improvements to my list pages. Most often the problems aren't 'obvious'
> until a user explains why they could not understand the page :-)
>
> Ta, Malcolm.
>
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