[Mailman-Users] Mailman Not Sending Admins Notification of HeldMessages

Mark Sapiro mark at msapiro.net
Sat Jan 14 00:38:17 CET 2012

J.R. Constance wrote:

>I have a group of mailman mailing lists (2.1.14-1) running in a cPanel environment (11.30.5 - build 3) where suddenly I am no longer seeing notifications of held messages being sent to the admins. I am also not seeing the daily notifications of held messages that normally were sent out in the mornings. 
>This happens with messages sent to moderated lists by subscribers and non-subscribers, and also with messages sent to non-moderated lists by non-subscribers. There is just no notification to admins. On the other hand, messages sent to non-moderated lists by subscribers are sent out to the entire list without a problem. In addition, individuals who send to a moderated list receive an email that their message has been held pending admin approval. So, just the two pieces are not working.
>I realize that since the cPanel build is unique you are not able to support it, but am just looking for some help about where to begin looking.

The daily notices are sent by Mailman's cron/checkdbs. Is this being
run? If you can, check the systems cron log.

If the user notification of the held message is sent, but the admin
notice is not and the list's admin_immed_notify is Yes, there is
probably some exception being thrown in
Mailman.Handlers.Hold.hold_for_approval() between sending the user
notice and the admin notice. If you can, check Mailman's error log.

Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

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