[Mailman-Users] AOL redacts user addresses even with VERP and full personalization enabled

Mike Starr mike at writestarr.com
Wed Jun 20 21:41:00 CEST 2012

Ah, if only I could write documentation as clear as that!

Best regards,

Mike Starr                             WriteStarr Information Services
Technical Writer   -    Online Help Developer   -   WordPress Websites
Graphic Designer - Desktop Publisher - Custom Microsoft Word templates
(262) 694-1028   -  mike at writestarr.com   -  http://www.writestarr.com
President, Working Writers of Wisconsin http://www.workingwriters.org/

On 6/19/2012 4:23 PM, Lindsay Haisley wrote:
> On Tue, 2012-06-19 at 14:48 -0500, Mike Starr wrote:
>> Many of the mailman cognoscenti are highly skilled technical folks
>> with little respect (and often little tolerance) for clueless users.
>> Sometimes you just have to choke back the bile and lovingly correct
>> those who have less understanding.
> On the lists which I administer myself I try to make the unsubscribe
> process very easy and transparent.  Every user who tries,
> unsuccessfully, to unsubscribe is sent the following clear and
> unambiguous message with easy-to-follow instructions:
> On Sat, Jan 31, 2009 at 11:18 PM, Mary Fireman <maryjane at fortuitus.net>
> wrote:
>          unsubscribe
> Hmph.  You can't get out that easy.
> Please Note:  In some later model unsubscribe kits, the "OFF" indicator
> has been replaced by "POWER-UP STANDBY ENABLE".  Accordingly the "ON"
> indicator has been replaced by the much clearer, "POWER-DOWN STANDBY
> ENABLE".  Contact your internet service provider for a list of affected
> model numbers.  An "ON-OFF" retrofit panel kit is available for those
> who have difficulty with the new and much clearer labeling.
> First, ask your Internet Provider to mail you an Unsubscribing Kit. Then
> follow these directions. The kit will most likely be the standard
> no-fault type. Depending on requirements, System A and/or System B can
> be used. When operating System A, depress lever and a plastic dalkron
> unsubscriber will be dispensed through the slot immediately underneath.
> When you have fastened the adhesive lip, attach connection marked by the
> large "X" outlet hose. Twist the silver-coloured ring one inch below
> the connection point until you feel it lock.
> The kit is now ready for use. The Cin-Eliminator is activated by the
> small switch on the lip. When securing, twist the ring back to its
> initial condition, so that the two orange lines meet. Disconnect. Place
> the dalkron unsubscriber in the vacuum receptacle to the rear. Activate
> by pressing the blue button.
> The controls for System B are located on the opposite side. The red
> release switch places the Cin-Eliminator into position; it can be
> adjusted manually up or down by pressing the blue manual release button.
> The opening is self-adjusting. To secure after use, press the green
> button, which simultaneously activates the evaporator and returns the
> Cin-Eliminator to its storage position.
> You may log off if the green exit light is on over the evaporator . If
> the red light is illuminated, one of the Cin-Eliminator requirements has
> not been properly implemented. Press the "List Guy" call button on the
> right of the evaporator . He will secure all facilities from his control
> panel.
> To use the Auto-Unsub, first undress and place all your clothes in the
> clothes rack. Put on the velcro slippers located in the cabinet
> immediately below. Enter the shower, taking the entire kit with you. On
> the control panel to your upper right upon entering you will see a
> "Shower seal" button. Press to activate. A green light will then be
> illuminated immediately below. On the intensity knob, select the desired
> setting. Now depress the Auto-Unsub activation lever. Bathe normally.
> The Auto-Unsub will automatically go off after three minutes unless you
> activate the "Manual off" override switch by flipping it up. When you
> are ready to leave, press the blue "Shower seal" release button. The
> door will open and you may leave. Please remove the velcro slippers and
> place them in their container.
> If you prefer the ultrasonic log-off mode, press the indicated blue
> button. When the twin panels open, pull forward by rings A & B. The knob
> to the left, just below the blue light, has three settings, low, medium
> or high. For normal use, the medium setting is suggested.
> After these settings have been made, you can activate the device by
> switching to the "ON" position the clearly marked red switch. If during
> the unsubscribing operation, you wish to change the settings, place the
> "manual off" override switch in the "OFF" position. You may now make the
> change and repeat the cycle. When the green exit light goes on, you may
> log off and have lunch. Please close the door behind you.
> Occam's Razor strikes again!!

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