[Mailman-Users] 2.1.15 cPanel issue

Malcolm Austen malcolm.austen at weald.org.uk
Fri Nov 1 10:33:16 CET 2013

Thanks Mark and Brian for your responses on this. My cPanel hosts have now  
corrected the permissions on the files and all is sweetness and light  
again :-)

= Malcolm.

On Thu, 31 Oct 2013 19:37:18 -0000, Malcolm Austen  
<malcolm.austen at weald.org.uk> wrote:

> Yes, I know you can't support cPanel installations but you may have some  
> ideas that will be useful when I finally resort to sending in a support  
> request that may get nothing better than a 'delete & recreate' response  
> :-(
> I think my cPanel provider has just upgraded to MM 2.1.15 and I have  
> found that I have a problem ...
> I had changed the list-info and user-options pages and now, not only do  
> those pages result in 'Bug in Mailman version 2.1.15' displays, so do my  
> attempts to edit them through the admin interface.
> I have noticed that a cPanel backup logs 4 sets (I have 4 lists) of  
> permission failures for my lists suggesting that the pages I have  
> changed no longer have the right permissions.
> I seem not to have file level access to the mailman hierarchy, so I  
> guess I need advice as to what permissions I need to ask them to  
> manually set on which files or folders. I'd like to make my request  
> specific enough to avoid having the lists reset and the archives and/or  
> membership lists discarded.
> Thanks for any advice, Malcolm.

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