[Mailman-Users] Redacted Email Address in Feedback Loop
Stephen J. Turnbull
stephen at xemacs.org
Tue Aug 19 02:30:42 CEST 2014
Will Yardley writes:
> I think munging the headers is a sensible practice, as it makes it
> a little harder to listwash; the main idea of the FBL as I understand it
> is to give you an idea when there's some kind of gross abuse,
That's what they say, but in many cases that's not what they do. In
particular, when one of *their* users hits the spam button on a mail
they requested which has the unsubscribe address in the footer, that's
"gross abuse" by the subscriber. However, that's not the kind of
gross abuse that a list or site admin can do anything about. Why is
it being reported by the feedback loop? Can you be sure it's not a
component of your host's reputation that could cause your list to be
blocked at that destination?
> not that you are required to unsubscribe anyone who complains about
> your mail.
What "required"? It's a common preference of list owners that gross
abusers have their subscriptions terminated. And the threat is clear:
the provider considers *their* user's misbehavior to be the fault of
the *list*, otherwise there's no point in reporting "feedback".
YMMV, of course, but that's the way I and many other list admins see
it. As a Mailman developer, I think that if there's a sane way to
help deal with this, Mailman should provide it.
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