[Mailman-Users] All AOL unsubscribed

[Brian Carpenter]

Hi Joe:

Are you using a hosted solution? If yes, then contact your host and ask them
if they see any delivery problems to those AOL addresses in their SMTP logs.
It is possible the server's IP address may be blocked by AOL or is suffering
from a poor IP reputation. You might want to review your bounce settings
within your list administration interface as the list is only handling
bounces according to your settings. One final note, if mailman is part of a
cPanel server then you can use the email trace tool within cPanel to see
what is going on with those AOL addresses without the need of your host.



Brian Carpenter
Owner

Providing Cloud and Mailman hosting Services

T: 336.755.0685
E: brian at emwd.com
www.emwd.com

 



> -----Original Message-----
> From: Mailman-Users [mailto:mailman-users-
> bounces+brian=emwd.com at python.org] On Behalf Of joseph cook
> Sent: Saturday, December 13, 2014 10:19 AM
> To: Carl Zwanzig
> Cc: mailman-users at python.org
> Subject: ***SPAM*** Re: [Mailman-Users] All AOL unsubscribed
> 
> Yes, it is all aol.com addresses on my list and no others.
> 
> 13 addresses in total.
> 
> the "bounce log"  (file: bounce) just says:
> Date (10938) pac59: <address>@aol.com current bounce score: 5.0
> 
> The bounce count has been increasing since October is seems.
> But I still don't know why.
> 
> There are other messages in the log after the bounce count is exceeded
> "Notifying disabled member <address>@aol.com for list: pac59
> 
> How do you get more information about *why* something bounced?  What
> message aol returned?  Any other ideas?
> 
> Joe Cook
> 
> 
> On Fri, Dec 12, 2014 at 1:02 PM, Carl Zwanzig <cpz at tuunq.com> wrote:
> >
> > On 12/12/2014 6:32 AM, joseph cook wrote:
> >
> >> This morning all of my subscribers with aol addresses were
automatically
> >> unsubscribed from my list.
> >>
> >
> > Did you check the bounce log? The scores might have been creeping
> upwards
> > for weeks and just hit the threshold.
> >
> > z!
> >
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